Controls Specialist

New-Leader-Manufacturing; Cedar Rapids (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

New-Leader-Manufacturing in Cedar Rapids, IA is seeking a Controls Specialist to support controls systems on released products, troubleshoot field issues, and coordinate software updates. The role acts as first responder for controls problems across production, field, and service environments.

You will work with cross-functional teams, support production test stands, read wiring diagrams and control logic, and drive issues through to resolution while maintaining safety and reliability.

Qualifications

• Ability to diagnose electrical and hydraulic control issues in field and production environments.
• Ability to read wiring diagrams, schematics, and control logic.
• Experience coordinating with software vendors to implement updates.
• Ability to document issues and solutions for knowledge sharing.

Responsibilities

• Serve as primary responder for electrical and hydraulic controls issues in field and production, diagnosing problems and driving timely resolution.
• Provide controls support to sales, service, and customers, including field visits as required.
• Coordinate and implement controls system updates for released products with internal teams and external partners.
• Support production test stands and troubleshooting activities to ensure reliable operation.

Skills

Troubleshooting

Electrical controls

Field service

Diagnostics

Communication

Documentation

Cross-functional collaboration

Customer interaction

Ownership

Time management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Controls Specialist

Regular Full Time Salaried Exempt Off Cedar Rapids, IA, US

5 days ago Requisition ID: 1269

The Controls Specialist is responsible for supporting controls systems on released products, including troubleshooting, field issue resolution, and coordination of software updates. This role serves as the first responder for controls related issues across production, field, and service environments, ensuring timely resolution and minimal disruption to operations. The Controls Specialistalso supports production test systems and collaborates closely with cross functional teams, owning all post launch controls support activities and driving issues through to resolution.

Key Responsibilities

RESULTS 50%

Critical

• Serves as the primary responder for electrical and hydraulic controls related issues in the field and production environments, diagnosing problems and driving timely resolution.
• Provides controls support to sales, service, and customers, including field visits as required.
• Coordinates and implements controls system updates for released products, working with internal teams and external partners.
• Supports production test stands and troubleshooting activities to ensure consistent and reliable operation.

Productivity / Job Knowledge

• Troubleshoots electrical, controls, and system level issues on released products in both shop and field environments
• Reads and interprets wiring diagrams, schematics, and control logic to identify root causes of issues
• Coordinates with third party software developers and vendors to implement and validate updates or fixes
• Supports setup, maintenance, and improvement of production test systems and equipment
• Documents issues, solutions, and system behavior to build knowledge and improve future response
• Communicates effectively with cross-functional teams, including Engineering, Manufacturing, Sales, and Service
• Interfaces directly with customers when needed to diagnose issues and support resolution
• Demonstrates strong ownership of problems through to closure, ensuring issues are fully resolved and not recurring
• Works independently to prioritize tasks while maintaining alignment with team objectives
• Supports continuous improvement efforts by identifying recurring issues and recommending corrective actions
• Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.
• Completes goals/projects on time or ahead of schedule.
• Responds to work assignments and requests by being cooperative and available.
• Follows through and meets commitments.
• Available as a resource to subordinates and/or peers.

Safety

• Follows safety procedures, protocols