Controls Product Engineer

Trane Technologies; Davidson (NC); Hybrid; USD 105,000 - 169,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Wellness programs

Job summary

Trane Technologies is seeking an experienced Product Engineer to serve as the technical expert for our building controls portfolio. You will bridge development teams and the field, driving field outreach, authoring high-impact literature, and leading product training initiatives to continuously elevate customer experience.

You will translate field feedback into actionable engineering requirements, ensure field offices are equipped, and manage the product enhancement pipeline in collaboration

Qualifications

• Bachelor’s degree in Engineering or equivalent.
• Strong knowledge of BAS, control sequences, IT networks and protocols (BACnet, Modbus, IoT).
• Experience translating field needs into engineering requirements and technical documentation.

Responsibilities

• Serve as the definitive technical expert on assigned building controls products.
• Own and prioritize the product enhancement and feature request pipeline.
• Author, review, and maintain technical literature and manuals.
• Design and deliver technical training programs and product demonstrations.
• Lead pilot testing with NPI phases and field outreach.
• Monitor field quality and coordinate rapid resolution with engineering teams.

Skills

Technical product mastery

Pipeline management

Literature & documentation

Training facilitation

Collaborative problem solving

Presentation skills

Education

Bachelor’s degree in Engineering (Mechanical, Electrical, or Computer) or equivalent

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What’s In It For You

We have an exciting opportunity for an experienced Product Engineer to join our Controls Product Management team. In this role, you will serve as a technical product expert and champion within our commercial building controls portfolio. You will bridge the gap between development teams and the field, ensuring our products are easy to apply, install, and support. Your focus will be on driving field outreach, authoring high-impact technical literature, leading product training initiatives, and actively managing our product enhancement pipeline to continuously elevate customer experience.

You must possess deep technical curiosity, strong problem-solving skills, and a passion for customer success. By acting as the primary liaison for technical product issues and feature requests, you will translate field feedback into actionable development requirements and ensure our field offices are fully equipped to deliver sustainable, smart building solutions.

What You’ll Do

• Product Expertise & Field Support: Serve as the definitive technical subject matter expert on assigned building controls products, providing advanced application support and engineering guidance to field offices, sales channels, and customers.
• Enhancement Pipeline Management: Own and prioritize the product enhancement and feature request pipeline, collaborating with Product Managers and R&D teams to turn field feedback into continuous product improvements.
• Literature & Documentation Development: Author, review, and maintain high-quality technical literature, including application guides, product catalogs, installation manuals, sequence of operations, and engineering specifications.
• Training & Knowledge Transfer: Specify, design, and deliver technical training programs, product demonstrations, and troubleshooting workshops for internal engineers, field support teams, and external partners.
• NPI & Field Outreach: Partner with Engineering and Product Management during New Product Introduction (NPI) phases to lead pilot testing, conduct field outreach, and ensure new offerings are fully optimized for application and serviceability.
• Sustaining Engineering Liaison: Monitor product quality in the field, analyze systemic technical issues, and coordinate with engineering and quality assurance teams to drive rapid resolution and product updates.

What You’ll Bring

• Education & Experience: Bachelor’s degree in Engineering (Mechanical, Electrical, or Computer preferred) or equivalent technical discipline with 3-5+ years of experience in HVAC, building automation, controls, or technical product engineering.
• Technical Product Mastery: Strong understanding of commercial building automation systems (BAS), control sequences, IT networks, and communication protocols (BACnet, Modbus, IoT standards).
• Pipeline & Requirement Management: Proven ability to analyze technical customer requests, evaluate technical feasibility, and translate complex field needs into structured engineering requirements.
• Literature & Communication: Exceptional written skills with a demonstrated track record of authoring clear, concise technical documentation and translation of complex technical architectures into user-friendly guides.
• Presentation & Training Facilitation: High-energy communication skills with experience developing and delivering technical training curricula and product demonstrations to diverse audiences.
• Collaborative Problem Solving: A self-motivated team player who excels at building bridges between highly technical software/hardware engineering teams and commercial, customer-facing organizations.

Annual Base Salary Range Or Hourly Base Pay Range

$105,228.33 - $168,700.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.