Controlled Substance Coordinator

Reworld Solutions, LLC; Indianapolis (IN); On-site; USD 69,000 - 92,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Life and AD&D insurance

Educational assistance

Job summary

Reworld Solutions, LLC is seeking a Coordinator to support day-to-day operational and administrative tasks across sales orders, purchasing, billing inquiries, mailback processes, receiving, shipments, and destruction activities. This role serves as a key liaison between customers, drivers, internal teams, and facility operations.

The ideal candidate will have a high school diploma, 3+ years in coordination or logistics, strong organizational skills, attention to detail, and proficiency with

Qualifications

• High school diploma or GED required.
• 3+ years experience in project coordination, operations, logistics, billing, data entry, or related field.

Responsibilities

• Generate sales orders and ensure all supporting documentation is attached and complete.
• Respond to billing questions and coordinate with internal departments to resolve issues.
• Submit PO requests and assist with procurement-related activities.
• Assist with receipt, processing, and distribution of mail and shipments.
• Print and prepare manifests and other required documentation for shipments and activities.
• Coordinate with drivers upon arrival and ensure documentation procedures are followed.
• Manage mailback box orders and supplies.
• Coordinate alternative mailback receiving processes and ensure proper documentation.
• Witness destruction activities following procedures and regulatory requirements.
• Maintain accurate records related to orders, receiving, shipments, mailback, and destruction operations.
• Collaborate with internal teams, customers, drivers, and stakeholders to ensure efficient daily operations.

Skills

Organizational skills

Attention to detail

Written & verbal communication

Microsoft Office (Outlook & Excel)

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Excel

Job description

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting‑edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world’s largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we’re missing is you.

About the role

The coordinator is responsible for coordinating and supporting day‑to‑day operational and administrative activities to ensure work is completed accurately, efficiently, and in accordance with company procedures and applicable regulatory requirements.

This position serves as a key point of coordination between customers, drivers, internal departments, and facility operations.

The coordinator manages sales order documentation, purchasing requests, billing inquiries, mailback processes, receiving activities, shipment documentation, and destruction‑related activities.

The position requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast‑paced operational environment.

Position Responsibilities

• Generate sales orders and ensure all required supporting documentation is attached and complete.
• Respond to and assist with customer billing questions, resolving issues or coordinating with the appropriate internal departments as needed.
• Submit purchase requisition (PO REQ) requests and assist with procurement‑related activities.
• Assist with the receipt, processing, and distribution of incoming mail, UPS deliveries, and other shipments.
• Print and prepare manifests and other required documentation for shipments and operational activities.
• Coordinate with and assist drivers upon arrival, ensuring they are directed appropriately and required documentation and procedures are followed.
• Manage the ordering and supply of mailback boxes to support customer and operational needs.
• Coordinate alternative mailback receiving processes and ensure incoming materials are properly received and documented.
• Witness destruction activities in accordance with established procedures, regulatory requirements, and company policies.
• Maintain accurate records and documentation related to sales orders, receiving, shipments, mailback activities, and destruction operations.
• Collaborate with internal teams, customers, drivers, and other stakeholders to ensure daily operations are completed efficiently, accurately, and in compliance with applicable requirements.

Qualifications

• High school Diploma or GED required.
• At least 3 years of experience in project coordination, operations, logistics, billing, data entry, administration, or related field.
• Strong organization skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication.
• Proficient in Microsoft Office, particularly outlook and excel.
• Strong problem‑solving skills and ability to make sound decisions within established procedures.
• Ability to work as part of a team.
• Ability to follow established procedures and comply with company safety, security, environmental, and regulatory requirements.
• Ability to safely perform occasional physical tasks associated with receiving shipments.
• Must be able to pass a background check.

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities. Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Pay Transparency

Reworld is committed to paying its staff equitably, and we strive to provide competitive compensation and benefits packages. The range below reflects Reworld’s reasonable estimate of base pay for this role based on primary posting location. It is expected that most qualified candidates in this location will fall within the posting range. The final salary offered for this role will be determined based on factors including, but not limited to: experience, education, geographic location, skills and competencies, travel requirements and/or union contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the future. The pay range for the primary location of this position is: $69,100.00 - $91,900.00 USD per annum.

Reworld™ provides an industry‑leading benefits package that supports the whole person—and their families—through a balanced approach to mental, physical, and financial wellbeing. Regular full‑time employees based in the USA have access to comprehensive medical, prescription drugs, dental, and vision coverage, FSA, HSA, short‑and‑long‑term disability benefits. Our 401(k) plan is industry‑leading, with an up to 7% company match. Additional benefits include Company‑paid life and AD&D insurance, EAP, paid parental leave, and educational assistance. For more information regarding these offerings, please visit the Reworld Careers Benefits Page. Reworld™ reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time.

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an Aff…

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Attention Staffing Agencies & Search Firms

Reworld may sometimes selectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role) has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.

Reworld™, formerly known as Covanta, is a leader in sustainable waste solutions and is dedicated to transforming waste into valuable resources through innovative technologies. With a comprehensive portfolio of solutions designed to address the most complex challenges of waste management, Reworld™ is committed to achieving carbon‑negative outcomes and supporting partners on their sustainability journey. Others see waste. We see potential. Led by the promise of what’s possible, we partner with businesses and communities to reimagine what waste can do. Together, we transform refuse into a resource, steadfast in our determination to go beyond net zero, for the good of our people, our communities, and the planet we all depend on. Rooted in communities, with support across North America Our expansive geographical footprint gives us the large‑scale resources to effectively support both our customers and the communities in which we live and work. Working together to find the beginning at every endpoint Ours is a diverse group, with a wide range of skills and expertise. We are passionate about our mission to do more and to do better through innovative value creation. No matter where we come from, we’re here to put our efforts toward building a smarter, more sustainable world. Dedicated to redefining what’s possible with waste When you work with us, you’ll find a hard‑working team of collaborators united by our passion for protecting people, the planet, and the promise of a more sustainable future.

For more information: Visit https://www.reworldwaste.com/