Control Systems Technical Trainer

RXinsider LTD.; Kennesaw (GA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Work from home 2 days a week

Office in Kennesaw GA

Health, dental, vision, life insurance

401k with employer match

Tuition reimbursement

Paid vacation & holidays

Subsidized food delivery

Team building events

Job summary

KNAPP is seeking a Technical Trainer to mentor and develop employees, ensuring compliant and accurate training programs across installation, commissioning, safety, tools, and supply chain topics. The role emphasizes hands-on instruction and clear communication of complex technical subjects.

The candidate will design courses, assess knowledge, and collaborate with engineering and operations to drive continuous improvement while supporting global training standards.

Qualifications

• Bachelor degree in CS/IT/engineering or related field.
• 3+ years of experience with control systems (PLC, low voltage).
• 1–2 years experience designing and teaching technical course content.

Responsibilities

• Develop and deliver professional training programs aligned with global standards.
• Design didactic training structures based on ISO 9001.
• Create product guides with development and related departments.
• Be the contact for interfacing departments on training topics.

Skills

Control systems experience

Technical teaching

Communication skills

Leadership

MS Office proficiency

Education

Bachelor Degree in computer science / IT / engineering or related field

Tools

Siemens S7

TIA Portal

Job description

Who We Are

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

What You Get To Do

The primary function of this position is to provide direct mentoring to new and existing employees to train and develop their professional skills. The position is responsible for ensuring compliance and accuracy of processes and instructions related to employee training, employee development and customer training.

Essential Functions and Responsibilities

Technical Training

• Develop and deliver professional training programs in alignment with global subsidiary standards
• Design effective and high-quality didactic training structure based on ISO 9001
• Effectively communicate complex technical subjects, both verbally and in writing
• Conduct training in various settings (individual, group, online, in-person, hands-on)
• Participate in internal and external organization of trainings

Employee Development

• Identify training needs based on employee competency matrix
• Work with managers to create employee development plan
• Develop tests and knowledge assessments to monitor training progress

Technical Documentation

• Create instruction plans together with installation, commissioning, safety, tools & supply chain specialists
• Create product guides together with the development and associated departments
• Be the contact person for the interfacing departments for training and topics relevant to employee development

Continuous Improvement

• Initiate continuous improvement process in alignment with quality agendas

What You Have

• Bachelor Degree in computer science, information technology, engineering or related field
• Minimum 3 years of relevant work experience with control systems (PLC, Low voltage)
• 1-2 years experience in designing and teaching technical course content
• Hands on experience using PLC control systems:
• Siemens S7, TIA, or similar programming platforms
• Programming and commissioning of automated systems
• Intermediate to Advanced knowledge of low voltage control wiring and troubleshooting skills
• Intermediate to Advanced experience with conveyor systems and warehouse logistics
• Intermediate to Advanced Knowledge of safety guidelines in an industrial environment
• Intermediate to Advanced Management, leadership, and motivational skills
• Intermediate to Advanced IT and MS Office knowledge
• Intermediate to Advanced organizational skills
• Foster a culture of collaboration and continuous improvement
• Encourage professional development and growth opportunities

Working Conditions and Environment

• Travel required up to 30%
• Professional office etiquette is required at all times
• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Physical requirements may include: Sitting, squatting, walking, reaching out to arm’s length, climbing, reaching overhead, lifting between 50-100 pounds, and reading

What You Will Get

• Ability to work from home 2 days a week and Half-day Fridays when in office!
• New, state-of-the-art, office complex, showroom, and automation test center in Kennesaw, GA
• Industry competitive compensation
• Great benefits with competitive employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with employer match and no vesting!
• Paid Vacation & Holidays
• Paid Parental Leave
• Subsidized child-care
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly team building and celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability, and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”