Control Room Technician I (2nd shift) - Enterprise Physical Operations

UNKNOWN; United States; On-site; USD 60,579,000 - 94,129,000; Full time

Benefits offered by this job

Vacation days and holidays

Health insurance

Metro transit U-Pass

403(b) Retirement Savings Plan

Job summary

Washington University in St. Louis is seeking a Facilities Operator for the 2nd shift to monitor building automation and fire alarm systems across campus facilities. You will respond to emergencies, adjust environmental controls, and coordinate with trades to minimize downtime.

The role requires a high school diploma or equivalent and a valid MO/IL driver's license. The position is on-site with a 3:30 p.m.–11:30 p.m. schedule and provides opportunities for training and growth.

Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Relevant Experience (1 Year).

Responsibilities

• Monitors building automation and fire alarm systems on computer workstations to support 24/7 operations.
• Provides emergency response to labs, vivariums, data centers, climate rooms, and other campus assets.
• Acts as the first responder to HVAC events, including resetting alarms and performing equipment shutdowns.
• Changes temperature, humidity, and airflow set points as needed.
• Triages service interruptions and documents impact, creating work orders.
• Maintains excellent customer service and escalation protocols.
• Learns building automation logic and assists with optimizing chillers to support cooling demand.
• Performs inspections and data entry for facilities management systems.

Education

High school diploma or equivalent high school certification or combination of education and/or experience

Job description

Location ST. LOUIS, MO 63110 Scheduled Hours 40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners. For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers. This role assists with all facilities-related operations at WashU. Operators monitor several building automation software systems and three unique fire alarm software systems to support the 24/7 operations of researchers and campus community partners. Provides emergency response for A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Primary Duties & Responsibilities

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations.
• Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets.
• Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns.
• Changes temperature, humidity, and airflow set points as needed.
• Assists with triaging service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers.
• Maintains excellent customer service at all times and is able to distinguish impact, protocols, and need for escalation.
• Learns and utilizes building automation logic and assists with optimizing 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges.
• Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in the event of an emergency.
• Performs inspections on all of the campus Fire Suppression sprinkler systems to ensure proper alignment in case of emergency.
• Provides data entry within multiple databases and systems supporting the Facilities Management department.
• This may include operational logs, work order requests, and updating equipment/inventory.
• Supports continued construction and renovation efforts in facilitating the Hot-Work Permit process by reconfiguring the Fire Alarm Automation systems.
• Executes approved procedures for equipment operating outside of their designed parameters, to support sustained operations.
• Assists with creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions: 2nd shift typically works 3:30 p.m.- 11:30 p.m. Normal office environment. High noise environment. Exposure to animals. Stockroom or warehouse. Requires extensive safety training. Exposure to moving machinery. Exposure to blood-borne pathogens. Dust, dirt, grease, or other disagreeable elements. Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends).

Physical Effort

• Typically standing or walking.
• Occasional lifting (25 lbs. or less).
• Occasional lifting (25 - 5 lbs.).
• Typically sitting at a desk or table.
• Typically bending, crouching, and stooping.
• Repetitive wrist, hand, or finger movement.
• Ability to move to on and off-campus locations.
• Equipment: Simple hand tools. Heavy equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Relevant Experience (1 Year)
• Skills: Not Applicable
• Driver’s License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

Preferred Qualifications

• Knowledge of Johnson Controls and Schneider Electric building automation systems.
• Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting.
• Certifications/Professional Licenses: Technician Certification - Environmental Protection Agency (EPA)
• Work Experience: Skilled Trades Functions (2 Years)
• Skills: Air Handling Units, Chillers, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Electrical Maintenance, Exhaust Systems, HVAC Maintenance, Maintenance Repair, Mechanical Maintenance, Oral Communications, Organizational Commitment, Plumbing System Maintenance, Problem Analysis, Professional Integrity, Strive for Excellence, Teamwork, Time Management, Troubleshooting, Working Independently, Written Communication

Grade G08-H Salary Range

$21.17 - $32.85 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Description of Benefits

• Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Frequently Asked Questions

Q: Can I create a job alert to notify me when jobs of interest are posted? A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You can add, edit, or delete job alerts at any time. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities!

Additional Information

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.

Useful Links

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