Control Room Security - Part Time

VenuWorks; City of Rochester (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

VenuWorks, operator of Blue Cross Arena, is seeking a dependable Part-Time Security Control Room Attendant to support daily arena security operations.

You will monitor activity, control access points, relay radio communications, and assist staff, vendors, and visitors, with regular weekend shifts and additional weekday opportunities.

Candidates should have a high school diploma, strong communication skills, and the ability to multitask, remain calm under pressure, and work independently.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to multitask and remain calm under pressure.
• Basic computer proficiency.
• Ability to work independently with minimal supervision.
• Prior security, dispatch, military, law enforcement, venue, or operations experience preferred, but not required.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Answer and relay radio traffic to appropriate staff and departments.
• Open and monitor the loading dock/security entrance for deliveries, vendors, and authorized personnel.
• Maintain visitor, contractor, and delivery logs.
• Monitor building access and verify authorized personnel entering restricted areas.
• Conduct periodic interior and exterior perimeter checks.
• Unlock and secure designated doors based on daily operational needs.
• Monitor security cameras and report suspicious or unusual activity.
• Assist with incident documentation and daily activity reports.
• Communicate with Operations, Security, and emergency personnel as needed.
• Support venue security procedures during events and non-event operations.

Skills

Communication

Multitasking

Computer skills

Independent work

Weekend availability

Security experience

Education

High school diploma or equivalent

Job description

Position Summary

Blue Cross Arena is seeking a dependable, flexible, and professional individual to serve as a Part-Time Security Control Room Attendant on an as-needed basis. This position supports the day-to-day security operations of the arena by monitoring building activity, controlling access points, coordinating radio communications, and assisting staff, vendors, and visitors. The position includes three regularly scheduled weekend shifts each week, with additional opportunities to pick up weekday shifts covering employee call-ins, vacations, and other staffing needs.

Essential Duties & Responsibilities

• Answer and relay radio traffic to appropriate staff and departments.
• Open and monitor the loading dock/security entrance for deliveries, vendors, and authorized personnel.
• Maintain visitor, contractor, and delivery logs.
• Monitor building access and verify authorized personnel entering restricted areas.
• Conduct periodic interior and exterior perimeter checks.
• Unlock and secure designated doors based on daily operational needs.
• Monitor security cameras and report suspicious or unusual activity.
• Assist with incident documentation and daily activity reports.
• Communicate with Operations, Security, and emergency personnel as needed.
• Support venue security procedures during events and non-event operations.

Qualifications

High school diploma or equivalent required.

• Strong communication and customer service skills.
• Ability to multitask and remain calm under pressure.
• Basic computer proficiency.
• Ability to work independently with minimal supervision.
• Prior security, dispatch, military, law enforcement, venue, or operations experience preferred, but not required.
• Flexible availability, including nights, weekends, and holidays.

Schedule

Part-time, on-call/as-needed.

• Three regularly scheduled weekend shifts are available each week.
• Additional weekday shifts may be available to cover employee call-ins, vacations, and other absences.
• Flexible availability, including nights, weekends, holidays, and event days, is required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.