Control Room Operator (4274)

Lakeshore Global Energy FM; Chattanooga (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

Lakeshore Global Energy FM is seeking a Control Room Associate for its Tennessee facility in Chattanooga. The role focuses on continuous monitoring of facility systems, alarm handling, and coordination of work orders to ensure uninterrupted operations.

Responsibilities include maintaining logs, communicating alarms to maintenance and management, and supporting incident escalation with professional interaction across teams.

Qualifications

• Proficiency with Microsoft Office applications.
• Ability to monitor and manage multiple alarms and calls simultaneously.
• Strong verbal and written communication skills.
• Ability to stay calm and organized during emergencies.

Responsibilities

• Monitor the Facilities Monitoring System continuously.
• Identify and communicate warnings when parameters exceed specs.
• Track, document and manage facility operating data.
• Schedule lighting and HVAC according to requirements.
• Receive, document, prioritize, and dispatch maintenance work orders.
• Escalate and communicate emergencies promptly.
• Maintain accurate control room logs and shift documentation.
• Support shift turnover with status updates on alarms and issues.
• Maintain professional communication with maintenance staff and customer representatives.
• Follow established emergency response and escalation procedures.

Skills

Microsoft Office

Alarm management

Communication

Multi-tasking

Education

Siemens Apogee Building Monitoring Systems training

Schneider/Square D systems training

Job description

Job Details: Job Location: Tennessee FM - Chattanooga, TN 37416, Position Summary

The Control Room Associate monitors facility systems, communicates alarms and abnormal conditions, manages operational data, and coordinates work orders and emergency calls to support continuous facility operations.

Essential Duties and Responsibilities

• Continuously monitor information displayed through the Facilities Monitoring System.
• Identify and communicate warnings when system parameters fall outside established specifications.
• Track, document, and manage facility operating data.
• Manage lighting and HVAC scheduling according to established requirements.
• Receive, document, prioritize, and dispatch maintenance work orders.
• Receive and appropriately escalates emergency calls.
• Communicate alarms and abnormal conditions to appropriate maintenance and management personnel.
• Maintain accurate Control Room logs and shift documentation.
• Support shift turnover by communicating outstanding alarms, work orders, and operational issues.
• Maintain professional communication with maintenance personnel and customer representatives.
• Follow established emergency response and escalation procedures.

Qualifications:

• Certified training, or the ability to obtain training, for Siemens Apogee Building Monitoring Systems.
• Certified training, or the ability to obtain training, for Schneider/Square D lighting and power management systems.
• Demonstrated competency using Microsoft Office applications.
• Strong verbal and written communication skills.
• Ability to accurately manage multiple alarms, calls, and work orders simultaneously.
• Ability to remain calm and organized during emergency situations.

Scheduling Requirement

The Control Room operates continuously and requires staffing sufficient to maintain 24/7 coverage while minimizing unnecessary overtime.