Control Center Operator (51061)

Inter-Con Security; Vacaville (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Medical and dental benefits

401(k) retirement plan

Training and career development

Uniform and equipment provided

Job summary

A leading security solutions provider in Vacaville is looking for a Security Officer to secure vital assets and monitor life/safety events. The role requires experience in security operations or law enforcement, and it offers training in advanced security procedures. The position has flexible scheduling with varied shifts and benefits, supporting veterans particularly. Join us at an esteemed organization focused on security and community protection.

Qualifications

• At least two years of security operation center experience.
• Two years of experience in law enforcement.
• Associates degree in Criminal Justice or Information Technology.
• Five years of experience working in customer service.
• Possess a DD214 with 2 years of service minimum in a command center or GSOC environment.
• Associates degree in Criminal Justice, Computer Science, Homeland Security, Information Technology, or related field.

Responsibilities

• Secure vital assets and receive training in enhanced security procedures.
• Monitor life/safety events including crimes, fires, and hazards.
• Use tools like NC4 LiveSafe for daily reporting.

Skills

Security operation skills

Law enforcement experience

Customer service skills

Customer service

Education

Associates degree in Criminal Justice or related field

Job description

Overview

Inter-Con Security Systems, Inc. is a leading US-owned security company founded in 1973, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel worldwide, trained and managed by professionals with military, law enforcement, and security experience.

Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. By joining the Inter-Con family, you have opportunities for growth and career advancement in an environment that cares for its employees.

People: Inter-Con is more than a company; it is an alumni base. We position the right people in the right place to help them achieve long-term career growth, including transitions into law enforcement, government services, foreign affairs, and more.

Benefits: Inter-Con offers full-time and part-time benefits including flexible scheduling, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, and education discounts, among others.

Partner with us to begin a journey that leads to a rewarding career with Inter-Con. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

Sometimes the threat to life, destruction of infrastructure, or damage to the environment requires a specially trained and equipped security force. Inter-Con turns to its Security Officers for these roles. As part of this elite team you will secure vital assets, receive training in enhanced security procedures, and gain exposure to cutting-edge technology. The qualifications are high and training is rigorous, but success offers membership in one of the most exclusive groups in the Inter-Con family. As a Security Officer you are at the tip of the spear for the advanced security solutions we provide our clients daily.

Specific Benefits Include

• Recognition and Reward Programs
• Training and Career Development
• Opportunities for medical, dental, holidays, vacation, sick leave, and 401(k) retirement plan
• Uniform and equipment provided
• Additional benefits vary depending on position

Specific Requirements

At Inter-Con we provide customized security solutions, ensuring the right officer in the right place at the right time. In many cases our clients desire a softer security plan that meets their values and needs. For an Unarmed Security Officer, you will be part of a highly trained team supporting critical facilities and infrastructure, and public venues that require enhanced presence and personal protective services. You’ll be trained by our firearms instructors in safe weapons handling and marksmanship. You are an integral part of the broad spectrum of specialized security services Inter-Con provides daily.

This position supports critical operations in the Security Control Center and includes monitoring life/safety events such as active crimes, fires, hazards, or threats. The CLS Operator will use tools such as NC4 LiveSafe and social media to gather information and communicate findings as necessary. Reporting is completed on a daily and weekly basis, with additional reporting for larger security events when the Emergency Operations Center (EOC) is activated. CLS operators must remain flexible and adjust work habits as changes are implemented.

Qualifications

Preferred candidates are generally identified from an internal pool of successful operators. Minimum qualifications include at least one or more of the following:

• Two (2) years of security operation center experience
• Two (2) years of experience working in law enforcement
• Three (3) years of experience working in a call center
• Five (5) years of experience working in customer service
• Possess a DD214 with 2 years of service minimum in a command center or GSOC environment
• Associates degree in Criminal Justice, Computer Science, Homeland Security, Information Technology, or related field

Work Environment and Schedule

• Job operates in client sites which could be indoors or outdoors
• Position requires prolonged standing and walking during daily security activities
• Open availability nights, weekends, holidays, and overtime as directed
• Work various shifts and holidays as assigned

Veterans

Inter-Con is passionate about hiring veterans and has hired thousands of veterans over the years. If you are a veteran seeking a rewarding career among a team that values your service, review our opportunities at www.icsecurity.com/careers/ for more information.

Inter-Con Security Systems, Inc. is an affirmative action employer that provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822