Control Center Operations Specialist

Bloom Energy; San Jose (CA); On-site; USD 38,600 - 55,544; Full time

Job summary

Bloom Energy in San Jose, CA, seeks a dedicated Control Center Operations role to monitor and troubleshoot system installations at customer sites. The position involves working independently in a fast-paced environment while maintaining detailed logs and supporting Field Service Technicians with system troubleshooting efforts.

Applicants should have a high school or community college education, be highly motivated, and possess strong communication skills. The role requires flexibility for 24/7 operations in a rotating shift schedule. Salary ranges from $28.02 to $40.32 per hour.

Qualifications

• Ability to work independently and under minimal supervision.
• Willingness to work in a fast-paced environment.
• Readiness for 24/7 operations in a rotating shift schedule.

Responsibilities

• Monitor and troubleshoot system installations at customer sites.
• Respond to system alarms and complete necessary actions.
• Maintain detailed logs of events and troubleshooting.
• Support Field Service Technicians with remote troubleshooting.
• Escalate complex issues to supervisors.

Skills

Positive can do attitude

Highly motivated

Good verbal and written communication skills

Self-starter

Analytical and proficient in MS Office

Education

High School or Community college education

Job description

This role will report to the Manager, Control Center Operations and be based in San Jose, CA. It is a fully on-site, in-office role.

Role and Responsibilities

• Monitor and troubleshoot system installations at our customer sites
• Respond to system alarms and complete system actions
• Maintain detailed logs of events and troubleshooting
• Analyze and identify cause of system issues, supporting our Field Service Technicians remotely with system troubleshooting efforts
• Escalating complex issues to supervisors and other groups

Skills and Experience

• Positive can do attitude
• Highly motivated and able to work independently in a fast pace work environment
• Good verbal and written communication skills
• Self-starter that shows the ability to work independently and under minimal supervision
• Analytical and proficient in MS Office
• 24/7 operations in rotating shift schedule

Working Hours

Working hours: 8 hour shifts to support 24 hour operation. First Shift: 6:00 a.m to 2:30 p.m.

Education

High School or Community college education

Salary Range

$28.02 - $40.32

EEO Statement

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.