Control Center Operations Specialist

101 Bloom Energy; Concord (NH); On-site; USD 39,000 - 56,000; Full time

Job summary

Bloom Energy in San Jose, CA is seeking a Control Center Operations Specialist for a 2nd shift (1:30 p.m.–10:00 p.m.). The role is fully on-site and supports 24/7 operations. You will monitor and troubleshoot system installations at customer sites, respond to alarms, maintain detailed logs, and assist Field Service Technicians remotely.

Strong communication and independent work ethic are essential. Bloom Energy offers a dynamic, mission-driven environment with opportunities to contribute to

Qualifications

• Monitor and troubleshoot system installations at customer sites.
• Respond to system alarms and perform actions.
• Maintain detailed logs of events and troubleshooting.
• Analyze and identify root causes, supporting remote technicians.
• Escalate complex issues to supervisors.

Responsibilities

• Monitor and troubleshoot system installations at customer sites.
• Respond to system alarms and complete system actions.
• Maintain detailed logs of events and troubleshooting.
• Analyze and identify cause of system issues, supporting Field Service Technicians remotely.
• Escalating complex issues to supervisors and other groups.

Skills

Log monitoring

System troubleshooting

Communication

Independence

MS Office

Education

High School or equivalent

Job description

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’remaking it reality. For over two decades,we’vebeen at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxideelectrolyzer(SOEC) technologies are redefiningwhat’spossible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Ourcutting-edgesolutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customersremainahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Control Center Operations Specialist to join our team in one of today’s most exciting technologies. This role will report to the Manager, Technical Support, Control Center Operations and based in San Jose, CA. This is a fully on-site, in office role and is a 2nd Shift role: 1:30 p.m. to 10:00 p.m.

Role and Responsibilities

• Monitor and troubleshoot system installations at our customer sites
• Respond to system alarms and complete system actions
• Maintaining detailed logs of events and troubleshooting
• Analyze and identify cause of system issues, supporting our Field Service Technicians remotely with system troubleshooting efforts
• Escalating complex issues to supervisors and other groups

Skills and Experience

• Positive can do attitude
• Highly motivated and able to work independently in a fast-paced work environment
• Good verbal and written communication skills
• Self-starter that shows the ability to work independently and under minimal supervision
• Analytical and proficient in MS Office 24/7 operations in rotating shift schedule

Working Hours

• Working hours: 8-hour shifts to support 24-hour operation
• 2nd Shift: 1:30 p.m. to 10:00 p.m.

Education

• High School or Community college education

Location

based in San Jose, CA.

Salary

#BEI2024 #LI-SH1 Salary Ranges: $28.02 - $40.32

Equal Opportunity Statement

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Other Information

For more information visit: www.bloomenergy.com and view a video on What Powers Us! Bloom Energy's mission is to make clean, reliable energy affordable for everyone in the world. With roots in NASA’s Mars Program, the company’s founder, chairman, and Chief Executive Officer, Dr. K.R. Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market. The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom’s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence. Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels.