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Bolster Hardware in Lebanon, TN (USA) is seeking a customer support specialist to assist walk-in retail and contractor customers and to respond to phone and email inquiries. You will help customers select products and provide pricing and availability information.
Responsibilities include determining customer needs, recommending products based on cost, availability or specification, and generating sales quotes that require solid product knowledge.
A great place to work.
Provide customer support to walk‑in retail and contractor customers and answer the phone and emails from customers. Assists customers with issues such as product selection, pricing and availability. Determine customer expectations in order to recommend specific products based on cost , availability or specification. Generate sales quoted requiring a working knowledge of the company products. The reading of blue prints and doing take offs is a plus.