Contractor Sales & Solutions Specialist

Bolster Hardware; McMinnville (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Bolster Hardware in McMinnville, TN is seeking a customer support specialist to assist walk-in retail and contractor customers, and to answer calls and emails. You will help with product selection, pricing, and availability, and determine customer needs to recommend products based on cost, availability, or specification.

Reading blueprints and takeoffs is a plus, and you may generate sales quotes with solid product knowledge. Join a team that values accuracy and customer satisfaction.

Qualifications

• Customer service experience with walk-in retail and contractor customers.
• Ability to answer phones and emails from customers.
• Reading blueprints and takeoffs is a plus.

Responsibilities

• Provide customer support to walk-in retail and contractor customers and answer the phone and emails from customers.
• Assist customers with issues such as product selection, pricing and availability.
• Determine customer expectations in order to recommend specific products based on cost, availability or specification.
• Generate sales quotes requiring a working knowledge of the company products.
• The reading of blue prints and doing take offs is a plus.

Skills

Customer support

Phone support

Retail knowledge

Job description

Bolster Hardware in McMinnville, TN is seeking a customer support specialist to assist walk-in retail and contractor customers, and to answer calls and emails. You will help with product selection, pricing, and availability, and determine customer needs to recommend products based on cost, availability, or specification.

Reading blueprints and takeoffs is a plus, and you may generate sales quotes with solid product knowledge. Join a team that values accuracy and customer satisfaction.