Contractor Counter Specialist – Building Materials

East Coast Lumber Building Supply Co.; East Hampstead (NH); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Vision insurance

Job summary

East Coast Lumber & Building Supply Co in East Hampstead, NH, is seeking a Contractors Counter Associate to assist contractor customers at the counter with product inquiries and order processing. You will provide knowledgeable recommendations on materials and tools, and ensure accurate, friendly service.

Join a team that values customer service, product knowledge, and teamwork. Training is provided, with opportunities for advancement and a competitive compensation package.

Qualifications

• High school diploma or equivalent; retail or building supply experience preferred.
• Strong customer service skills and a friendly demeanor.
• Basic knowledge of construction materials and tools.
• Excellent communication and interpersonal skills.
• Proficient with point-of-sale systems and basic computer skills.

Responsibilities

• Assist contractors with product inquiries and order processing at the counter.
• Provide knowledgeable recommendations on building materials and tools.
• Process sales transactions accurately and efficiently.
• Collaborate with team members to enhance customer satisfaction.
• Handle returns and exchanges while maintaining a positive customer experience.
• Participate in training sessions to improve skills and product knowledge.

Skills

Customer service

Communication

POS systems

Team player

Education

High school diploma or equivalent

Tools

POS systems

Job description

East Coast Lumber & Building Supply Co in East Hampstead, NH, is seeking a Contractors Counter Associate to assist contractor customers at the counter with product inquiries and order processing. You will provide knowledgeable recommendations on materials and tools, and ensure accurate, friendly service.

Join a team that values customer service, product knowledge, and teamwork. Training is provided, with opportunities for advancement and a competitive compensation package.