Contract TikTok Shop Affiliate & Creator Manager

Wyze; Kirkland (WA); On-site; USD 33,000 - 52,000; Full time

Job summary

Wyze is seeking a Contract TikTok Shop Affiliate & Creator Manager to own and grow our US/Mexico creator program. You will recruit, activate, and retain top creators, drive GMV on TikTok Shop, and manage incentives, budgets, and collaborations across time zones.

You'll work with Marketing and Product, coordinate with TikTok partner teams, and bring data-driven campaigns to life while moving fast in a high-growth social commerce environment.

Qualifications

• 2+ years of experience in affiliate marketing, influencer/creator management, or social commerce.
• Fluent English required for daily reporting and outreach.
• Strong understanding of the TikTok Shop creator ecosystem: tiers, commissions, and workflows.
• Data-driven mindset: track GMV, conversion, and performance metrics; Excel required.

Responsibilities

• Own the end-to-end TikTok Shop affiliate/creator program across the US and Mexico: recruitment, onboarding, activation, retention.
• Manage daily creator communications across Discord, Lark, WhatsApp and other channels.
• Drive creator invite volume, acceptance rates, and track key funnel metrics.
• Design and run creator incentive campaigns and GMV challenges to drive product-level GMV.
• Coordinate shipments and content requests, manage budgets.

Skills

Affiliate marketing

Creator management

TikTok Shop

Data analysis

Excel

Communication

Organization

Ambiguity tolerance

Job description

At Wyze, we make smart home technology accessible to everyone. We're known for disrupting markets with high-quality, affordable products - from cameras to lighting to sensors and more. We believe technology should simplify life, not complicate it. We’re a fast-moving, customer-obsessed team driven by curiosity and powered by data.

Wyze is looking for a Contract TikTok Shop Affiliate & Creator Manager to own and grow our creator/affiliate program for the US and Mexico market. You'll be the day-to-day driver of creator recruitment, relationship management, and campaign execution that fuels GMV growth on TikTok Shop across both markets — with a particular focus on identifying, cultivating, and retaining our top-performing creators, since they drive a disproportionate share of GMV. This is a hands-on, contract individual-contributor role for someone who thrives on building relationships with creators, running data-driven campaigns, and moving fast in a high-growth social commerce environment.

Our Social Commerce team is scaling our mission on TikTok Shop across the US and Mexico. You'll join a small, fast-moving team with direct ownership over a market and the opportunity to shape how Wyze grows creator-driven commerce in Latin America. You'll work closely with the Social Commerce Manager (TikTok Shop) and collaborate cross-functionally with Marketing and Product teams, as well as directly with TikTok's US and Mexico partner teams.

What You'll Do

• Own the end-to-end TikTok Shop affiliate/creator program across the US and Mexico markets: recruitment, onboarding, activation, and retention of creators across all levels, with primary emphasis on managing and growing relationships with top-tier/top-performing creators.
• Manage daily creator communications and community across Discord, Lark, WhatsApp, and other creator management channels/tools.
• Drive creator invite volume and acceptance rates, and track key funnel metrics (invites sent, acceptance rate, samples shipped, videos/LIVEs posted, video-with-sales rate).
• Design and run creator incentive campaigns and GMV challenges (e.g., tiered reward structures, growth challenges for smaller creators vs. absolute-GMV challenges for top creators) to drive product-level GMV.
• Coordinate free sample shipments and content requests with creators, and manage the associated budget responsibly.
• Act as the dedicated point of contact for our top-tier creators, providing white-glove support (priority sampling, custom briefs, escalation handling) to keep them engaged and consistently posting.
• Own the US and Mexico affiliate commission structure and budget tracking, reporting actual spend against plan to the Social Commerce Manager.
• Represent Wyze in weekly syncs with TikTok's US and Mexico partner teams, surfacing performance updates, blockers, and growth opportunities.
• Analyze creator and product-level performance data (GMV, units sold, CTR, conversion) to identify which creators, content formats, and products to prioritize.
• Manage and evaluate creator CRM/affiliate management tools, ensuring the team has the right tech stack to scale outreach and reporting.
• Partner with the broader TTS team to share best practices and keep strategy consistent across both markets.
• Field and evaluate inbound partnership opportunities (e.g., creator houses, agency offers, brand deals) and bring recommendations to the team.

What You Bring

• 2+ years of experience in affiliate marketing, influencer/creator management, or social commerce, ideally with direct TikTok Shop experience — including hands-on experience managing relationships with top-tier/high-GMV creators, not just growing overall creator headcount.
• Fluent English required for daily internal reporting and US creator outreach.
• Strong understanding of the TikTok Shop creator ecosystem: creator tiers, commission structures, sample/content workflows, and livestream/short-video mechanics.
• Comfortable working with data: able to track GMV, conversion, and creator performance metrics, and turn them into action (spreadsheets/Excel required; SQL, Snowflake, or Tableau experience a plus).
• Excellent relationship-building and communication skills — you know how to motivate and retain creators at every level.
• Highly organized and able to manage multiple concurrent campaigns, budgets, and creator relationships without dropping details.
• Self-starter who is comfortable operating with ambiguity in a fast-moving, resource-lean team.
• Comfortable working across US and Mexico time zones as needed.

Nice to Have

• Spanish fluency — a strong plus for communicating directly with Mexican creators, though not required.
• Experience with affiliate/creator CRM tools (e.g., Euka Ai, Creator One Club, or similar platforms).
• Existing network or relationships with Mexican TikTok creators or creator agencies.
• Experience running paid ads or promotions on TikTok Shop.
• Background in consumer electronics, smart home, or hardware e-commerce.

Compensation

The base pay range for this role is $24 – $38 per hour.