Contract Support Associate (Data Center)

CBRE; Town of Barker (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Contract Support Associate to provide administrative support to clients and contracts at the Barker, NY data center. The role focuses on understanding contract scope, operating internal systems to standards, and delivering accurate reporting and data quality improvements.

The position is day shift, on-site, with responsibilities spanning billing, POs, cost-saving initiatives, and reporting. A strong background in contract management and client service is preferred.

Qualifications

• High School Diploma or GED with 2–4 years in contract management or client care at financial institutions.
• Ability to interpret instructions, short correspondence, and memos; ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.

Responsibilities

• Build and review management reports (P&L, WIP, Debt, OPOs, Invoice Pools).
• Coordinate the billing application, margin calculations, invoicing and client submission; raise POs for vendor submission.
• Support management’s cost-saving initiatives to improve financial savings targets.
• Compile data for the monthly Contract Review to ensure SOX compliance and assist with related materials.
• Understand contractual scope/commitments and drive high-quality commercial performance.
• Maintain outstanding client and vendor relationships and coordinate supplier data and reporting.

Skills

Report generation

Billing coordination

SOX/compliance awareness

Data interpretation

Communication/presentation

Education

High School Diploma/GED

Job description

About The Role

In this role, you will provide exceptional customer service and comprehensive administrative support to both the client and the contract. Success in this position requires a strong understanding of the contract scope, as well as familiarity with internal and client procedures, processes, and systems. You will be responsible for operating these systems to established standards, serving as a subject matter expert to ensure accurate reporting, maintain data quality, and promote best practices and process improvements. Additionally, you will manage billing activities, including revenue and debt management, to support compliance with contractual requirements and performance objectives.

In this role, you will provide exceptional customer service and comprehensive administrative support to both the client and the contract. Success in this position requires a strong understanding of the contract scope, as well as familiarity with internal and client procedures, processes, and systems. You will be responsible for operating these systems to established standards, serving as a subject matter expert to ensure accurate reporting, maintain data quality, and promote best practices and process improvements. Additionally, you will manage billing activities, including revenue and debt management, to support compliance with contractual requirements and performance objectives.

This is a day-shift position and requires on-site presence at the Data Center facility in Barker, NY.

What You’ll Do

• Build and review management reports, such as: profit and loss (P&L), work in progress (WIP), Debt, Open Purchase Orders (OPOs) & Invoice Pools.
• Coordinate the billing application, margin calculations, invoicing and client submission. Also, coordinate the raising of Purchase Orders (POs) for vendor submission.
• Support management’s efforts to implement cost saving opportunities, ensuring customer and GWS financial savings targets are improved.
• Compile data for the monthly Contract Review to ensure compliance with Sarbanes Oxley (SOX). And, support the preparation and delivery of said review and Business Unit Review materials.
• Complete all necessary activities to understand the contractual scope/commitments and drive high quality commercial performance.
• Maintain any/all activities that will provide outstanding client and vendor relationships, ensuring success in: improved buying and use of preferred suppliers, conducting supplier surveys on MySupplier and/or other systems, compilation of the Customer Monthly Management Report, compilation and reporting from the work management systems, and supporting coordination of sub-contractor files and statutory compliance.

What You’ll Need

• High School Diploma/GED required, with 2-4 years of experience in contract management, client care at financial institutions or similar background, preferred.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to optimally present information to an internal department and/or large groups of employees.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Contract Support Associate role is $75,000 annually and the maximum salary for the Contract Support Associate position is $80,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

This role will provide the following benefits:

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).