Title: Contract Representative
Location: Remote
Duration: 6 months
Permanent Schedule: 7:30 a.m. - 4:00 p.m. (in candidate's time zone)
Training: 6 weeks | Schedule: 6:30 a.m. - 3:00 p.m. (PST)
Workdays: Monday - Friday
Required Must-Haves:
- Typing speed: 60-65 WPM (Test results must be attached in resume)
- Medical terminology
Job Summary:
- Provides routine administrative and business services support within the Contracts department.
- This role requires a solid understanding of contract operations and business procedures.
Key Responsibilities:
- Review and analyze implementation materials to prepare documentation for new and existing businesses.
- Ensure benefits are compliant with relevant legislation and enter them into the system.
- Research and coordinate information to respond to internal and external inquiries.
- Serve as the first point of contact for customers to resolve issues.
- Identify process improvements for assigned cases.
- Negotiate deliverables with internal partners.
- Audit accounts to ensure compliance with specific mandates.
- Follow clearly defined procedures under close supervision.