Contract Project Coordinator - Claims & QA Focus

Northwell Health; Village of New Hyde Park (NY); On-site; USD 30,000 - 39,000; Full time

Job summary

FlexStaff is recruiting a contracted Assistant Project Manager to support our client's team in New Hyde Park, NY. The role focuses on assisting with all aspects of case administration, ensuring timely data entry, call center coordination, and claims analysis as needed. On-site hours are 8:30 a.m.

to 5:00 p.m., Monday through Friday, with a 30-minute lunch. The assignment spans 10 weeks with a possibility of extension; the hourly rate is $25.00.

Qualifications

• Previous project management and/or administrative experience is preferred, but not required
• Legal industry interest and/or experience is a plus
• Ability to multitask
• Type 55+ WPM w/ 100% accuracy
• Excellent verbal and written communication skills
• Positive, ‘can-do’ attitude
• Ability to work under pressure
• Outstanding customer service
• Knowledge of Microsoft Word and Outlook and high proficiency in excel required
• Ability to work full-time (40 hours a week)
• Exceptional Attendance and Punctuality

Responsibilities

• Ensure timely completion of data entry, call center, website and claims analysis tasks.
• Maintains acceptable working knowledge of claims and correspondence processing including a basic understanding of settlement protocol.
• Tracks and manages error patterns and implements appropriate solutions.
• Ensures timely processing of all documents.
• Documents internal audits and other internal quality assurance activities.
• Evaluates audit and quality assurance findings and initiates corrective actions.
• Assures ongoing compliance with quality and client regulatory requirements.
• Enhances the organization’s reputation by taking ownership for quality and accuracy of output.
• Work with other team members to resolve processing errors quickly and efficiently and escalates issues to team leaders as needed.
• Accurately record information from claim and inspection forms into proprietary database.
• Identify trend issues and make recommendations for process improvements.
• Compile reports as directed by team leader.
• Investigate issues and collaborate with other team members as directed.
• Rely on experience and sound judgement to plan and accomplish goals.

Skills

Project management

Administrative experience

Multitasking

Typing 55+ WPM

Verbal communication

Written communication

Customer service

Attendance and punctuality

Work under pressure

Full-time availability

Legal industry interest

Tools

Microsoft Word

Outlook

Excel

Job description

FlexStaff is recruiting a contracted Assistant Project Manager to support our client's team in New Hyde Park, NY. The role focuses on assisting with all aspects of case administration, ensuring timely data entry, call center coordination, and claims analysis as needed. On-site hours are 8:30 a.m.

to 5:00 p.m., Monday through Friday, with a 30-minute lunch. The assignment spans 10 weeks with a possibility of extension; the hourly rate is $25.00.