Contract Patient Services Coordinator – Pharma Support

MSI Pharma; Belgique; On-site; USD 60,000 - 80,000; Part time

Job summary

MSI Pharma is seeking a Patient Services Coordinator in the United States to support the execution of patient-focused programmes. The successful candidate will ensure a seamless patient experience and act as a central contact between patients, healthcare professionals, and internal stakeholders.

This role demands previous experience in patient services or healthcare coordination, strong interpersonal skills, and an understanding of regulatory environments. You will be part of initiatives that comply with regulatory standards while ensuring high service quality.

Qualifications

• Previous experience in a patient services, healthcare coordination, or pharmaceutical support role.
• Strong understanding of patient support programmes and healthcare systems.
• Experience working in a regulated environment (e.g., GxP, GDPR).

Responsibilities

• Support the delivery of patient-focused programmes.
• Act as a central point of contact between patients, healthcare professionals, and internal stakeholders.
• Contribute to the effective execution of patient support initiatives.

Skills

Patient services or programme coordination experience

Strong communication and interpersonal skills

Familiarity with CRM or case management systems

Proficiency in Microsoft Office (Excel, Outlook, PowerPoint)

Job description

Location:Anderlecht,BelgiumEngagement:Freelanceengagementuntilendof2026(possibilityofextension)OverviewWearepartneredwithaglobalpharmaceuticalcompanyseekingaPatientServicesCoordinatortosupportthedeliveryofpatient-focusedprogrammes.Thisrolewillplayakeypartincoordinatingservices,ensuringaseamlesspatientexperience,andactingasacentralpointofcontactbetweenpatients,healthcareprofessionals,andinternalstakeholders.Thesuccessfulcandidatewillcontributetotheeffectiveexecutionofpatientsupportinitiatives,ensuringcompliancewithregulatoryandcompanystandardswhilemaintainingahighlevelofservicequality.Requirements

• Previousexperienceinapatientservices,healthcarecoordination,orpharmaceuticalsupportrole
• Strongunderstandingofpatientsupportprogrammesandhealthcaresystems
• Experienceworkinginaregulatedenvironment(e.g.GxP,GDPR)
• Abilitytomanagemultiplestakeholdersacrossdifferentfunctions
• Excellentorganisationalandcoordinationskillswithattentiontodetail
• Comfortableworkinginafast-paced,delivery-focusedenvironment

HardSkills

• Patientservicesorprogrammecoordinationexperience
• FamiliaritywithCRMorcasemanagementsystems
• Knowledgeofcompliance,dataprivacy,andregulatoryrequirements
• Reportinganddatatrackingcapabilities
• ProficiencyinMicrosoftOffice(Excel,Outlook,PowerPoint)

SoftSkills

• Strongcommunicationandinterpersonalskills
• Patient-centricmindsetwithafocusonqualityandempathy
• Problem-solvingandproactiveapproach
• Abilitytoprioritiseandmanageworkloadindependently
• Collaborativeandteam-orientedattitude