Contract Manager

NCR Voyix Corporation; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Job summary

NCR Voyix Corporation in Atlanta, GA seeks a Contracts Manager III to draft, review, and negotiate sales contracts focusing on software licensing, cloud services, subscriptions, and maintenance agreements. You will collaborate with Pricing, Global Sales, and the CFO to manage risk and ensure compliance.

This role demands 8+ years of contracting experience, exceptional communication, and the ability to work under deadlines while guiding internal teams through complex commercial transactions.

Qualifications

• College degree and 8+ years of commercial contracting experience.
• Ability to work outside normal hours and occasional travel may be required.
• Excellent written and verbal communication; strong negotiation skills.
• Knowledge of NCR Voyix policies and solutions (products and services) is helpful.

Responsibilities

• Meet with internal clients to understand business objectives and assess risks.
• Lead negotiations with the customer's senior management, attorneys, and contract professionals.
• Serve as NCR Voyix's primary contact during negotiations.
• Review, edit, and draft responses to customer terms and conditions.
• Advise senior management on contractual risks and business exposure.
• Coordinate with bid support, pricing, and other internal groups to minimize margin erosion.
• Provide post-signature contractual support for disputes and revenue recognition issues.
• Maintain knowledge of Contracts Policy and Revenue Recognition Policy.

Skills

contract negotiations

legal drafting

risk assessment

communication

attention to detail

independence

Education

College degree

MBA or similar advanced degree

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title: Contracts Manager III

Location: Atlanta - Global Headquarters

The Contracts Manager works as a member of the NCR Voyix Law Department and is responsible for drafting, reviewing, negotiating, and finalizing sales contracts that support NCR Voyix's business objectives, with a specific concentration on software licensing, cloud services, subscription services, and maintenance and support contracts in the retail and restaurants industry. The Contracts Manager develops negotiation strategies, conducts negotiations with customers, evaluates risk exposure, and makes recommendations to business clients within NCR Voyix, including senior management. The Contracts Manager works with internal organizations such as Pricing, Global Sales, and the CFO and Controller's Offices to limit margin erosion and ensure compliance with internal policies such as order and revenue recognition. Candidates must be able to work under the pressure of deadlines and demands from a variety of business clients and contract counterparties.

Position Summary & Key Areas of Responsibility

• Meet with internal clients to fully understand the business objectives and assess the risks arising out of a proposed sales transaction.
• Actively lead the NCR Voyix team in negotiating with the customer's senior management, attorneys, and contract professionals.
• Serve as NCR Voyix's primary point of contact during negotiations with a customer.
• Review, edit, and draft responses to customer proposed terms and conditions.
• Advise NCR Voyix business people and senior management and make recommendations about contractual risks which create legal and business exposure to NCR Voyix.
• Identify risks; facilitate internal review of issues and obtain management/legal resolution.
• Exercise sound judgement in determining when issues require the involvement of other parts of the business or the Law Department.
• Work closely with bid support personnel, pricing, and other internal organizations to minimize margin erosion and mitigate risk items between bid review and contract signature.
• Following execution of a contract, provide front-line contractual support for interpretation, including working with NCR Voyix sales teams, senior management, and other members of the Law Department on potential disputes and accounting or revenue recognition issues.
• Maintain in-depth knowledge of NCR Voyix's procedures, processes and policies, especially the Contracts Policy, Incoming Orders and Backlog Policy, and the Revenue Recognition Policy; be knowledgeable of commercial contractual laws and practices within the Information Technology industry; possess working knowledge of NCR Voyix's Solutions (products and services) and capabilities, financial analysis (P&L), tax laws, and general business laws.
• Develop and provide education to internal organizations (e.g. Sales, Customer Services, Professional Services, and Law Dept. associates) regarding contracting best practices and other relevant topics.

Basic Qualifications

• College degree
• 8+ years commercial contracting experience, preferably in the retail and restaurant industry
• Ability to be available outside normal working hours on short notice; occasional travel may be required
• Requires conceptual and innovative thinking (i.e. identifying solutions); able to articulate complex ideas both legal and technical in nature
• Must have or acquire an in-depth knowledge of NCR Voyix policies, organizational relationships and procedures, and acquire a working knowledge of NCR Voyix solutions (products and services)
• Excellent communication skills with ability to negotiate internally and externally at high levels; strong writing skills and attention to detail
• Ability to work under short deadlines with minimal notice and minimal supervision; self-sufficient and independent
• Customer-facing and must present a positive and professional image; excellent interpersonal skills
• Ability to identify legal issues and elevate them as appropriate to the relevant attorney
• Conceptual thinking in complex/completely new situations and ability to communicate ideas both internally and externally

Preferred Qualifications

• Master of Business Administration or similar advanced degree
• 5+ years technology sales commercial contracting experience in retail and/or hospitality industry
• Commercial Contract Manager Certification
• In-depth experience with sales and services contracts, including cloud services, software licensing, support services, and technology services
• Abilit