Contract Management Analyst I

NRG Energy; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Contract Management Analyst to ensure accurate and timely contract creation. This role involves managing relationships across departments, tracking contract documentation, and resolving issues to maintain contract integrity. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a solid understanding of contract management principles. Join this innovative company and contribute to a sustainable energy future while enhancing your career in a dynamic team setting.

Qualifications

• Two or more years of experience in contract management or 5+ years in customer service.
• Proficient in communication and relationship building across departments.

Responsibilities

• Ensure timely and accurate contract creation and administration.
• Develop strong relationships with Legal, Operations, and Risk departments.

Skills

Contract Management

Customer Service

Communication Skills

Problem Solving

Team Collaboration

Education

Bachelor's Degree in Business

Tools

Siebel

SAP CCS

Microsoft Tools

Job description

At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com . Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Job Summary:

• The Contract Management Analyst position is responsible for ensuring, timely, complete, and accurate contract creation during the creation processes. Other duties include managing monthly reports, conducting special projects as assigned, and resolving problems to assure proper procedures are being followed.
• Ensure timely, accurate, and courteous customer support in the creation and administration of contractual documents in accordance with specified deadlines.
• Develop and maintain strong working relationships with other departments like Legal, Operations, Credit, and Risk to ensure timely contract closing, routing, and resolution of issues and execution of contracts.
• Track and maintain accurate contract documentation and activities to comply with Sarbanes Oxley reporting.
• Understand and interpret contract language and regulations as it relates to contract setup and maintenance to ensure current business procedures are properly followed.
• Handle multiple projects in a fast-paced team environment.
• Maintain contract integrity for all commercial sales channels, and communicate issues, risks, and concerns to Team Lead/Supervisor.
• Proactively seeks and recommends systems and process enhancements and improvements, including recommending resources, new approaches, and negotiating agreeable solutions.
• Investigate and resolve issues as they arise throughout the lifecycle of contracts.
• Other duties as required by business needs.

Working Conditions:

• Open office environment.
• Some overtime is required as special projects arise.
• Education: Bachelor’s degree (preference in the business curriculum) or equivalent quantitative contract developing experience.
• Experience: Two or more years of experience in contract management or 5+ years of experience in high-volume transaction processing, or customer service back-office operations required.

Preferred Qualifications:

• Knowledge of Siebel, SAP CCS, and Microsoft Tools.
• Understanding of the deregulated retail electricity or natural gas business.

Additional Knowledge, Skills, and Abilities:

• Proficient communication skills and experience communicating with cross-function departments in both oral and written form.
• Works well under pressure, remaining focused and calm in the face of distractions and changing priorities
• Excels in building relationships with all stakeholders in the contracting process (including Sales, Legal, Risk, Credit, Pricing, etc.)
• Excels in the execution of multi-task assignments.
• Ability to quickly conceptualize and assimilate data to make decisions and take appropriate action.
• Ability to work effectively in a team-oriented environment.
• Adapts effectively to new and changing environments.
• Proficient in the operation of personal computers and Windows-based software.

Physical Requirements:

• Occasionally may require light lifting of inventory boxes as appropriate to perform duties and responsibilities.

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NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

About the company

NRG Energy, Inc. is a large American energy company, dual-headquartered in Princeton, New Jersey and Houston, Texas.