Contract Educator: Elevate Guest Experience (Retail)

lululemon; Fort Collins (CO); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Fort Collins, CO is seeking an Educator to deliver world-class guest experiences and share top-quality product education on the sales floor. You will engage with guests, understand their needs, and guide them through purchases and returns while supporting store operations.

As a valued team member, you’ll move dynamically on the floor, participate in omnichannel programs, and help maintain a luxury store environment.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end‑to‑end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Guest experience

Integrity/honesty

Inclusion & Diversity

Personal responsibility

Self-awareness

Collaboration and teamwork

Enthusiasm

Job description

lululemon in Fort Collins, CO is seeking an Educator to deliver world-class guest experiences and share top-quality product education on the sales floor. You will engage with guests, understand their needs, and guide them through purchases and returns while supporting store operations.

As a valued team member, you’ll move dynamically on the floor, participate in omnichannel programs, and help maintain a luxury store environment.