Contract & Compliance Coordinator

DS Bus Lines; South Carolina; On-site; USD 36,000 - 41,000; Full time

Job summary

JYL Transportation, Inc. is seeking a detail-oriented Billing Specialist to support billing and customer accounts in coordination with Operations and Finance teams.

You will ensure accurate revenue recognition and timely invoicing for assigned clients. Responsibilities include preparing invoices, validating trip data, and resolving billing discrepancies while maintaining rate schedules and compliance with contracts and policies.

Qualifications

• Associate degree preferred in business/finance or related field.
• Experience in billing, invoicing, AR, or admin support is preferred.
• Experience with billing systems or ERP is a plus.

Responsibilities

• Provide billing and customer account support in collaboration with Operations and Finance.
• Prepare, review, and process invoices and related documentation.
• Verify trip records and pricing to ensure accurate invoicing.
• Resolve billing discrepancies and client inquiries promptly.
• Maintain rate schedules and billing system data for invoice accuracy.

Skills

Attention to detail

Data analysis

Communication

Microsoft Excel

Billing accuracy

Education

Associate degree in Business Administration/Accounting/Finance

Tools

Excel

Outlook

Word

Job description

JYL Transportation, Inc.

Essential Functions Provide billing and customer account support while partnering with Operations and Finance teams to ensure accurate and timely revenue recognition. Collect, validate, and maintain trip and service data required for accurate client invoicing. Collaborate with operations teams to ensure daily transportation activity is properly documented and submitted for billing. Prepare, review, and process invoices and related billing documentation for assigned clients. Verify trip records, mileage, wait time, no-shows, cancellations, and special services prior to invoice generation. Interpret transportation contracts, service agreements, and pricing schedules to ensure accurate invoicing and compliance with billing requirements. Process weekly, monthly, and contract-specific billing cycles within established deadlines. Resolve billing discrepancies, payment issues, and client inquiries in a timely and professional manner. Monitor accounts for payment discrepancies and assist in identifying billing errors or revenue leakage opportunities. Communicate directly with clients regarding invoices, billing questions, and supporting documentation. Generate billing reports, invoice summaries, and other client-requested reporting. Maintain rate schedules, contract pricing, and billing system data to ensure invoice accuracy. Ensure billing practices comply with transportation contracts, broker requirements, service level agreements, company policies, and applicable regulations. Maintain accurate documentation to support audits, customer reviews, and internal controls. Meet established productivity, accuracy, and service standards. Support and assist operations when needed with driver safety compliance reporting and documentation. Perform other duties as assigned.

Qualifications

• Education Associate degree in Business Administration, Accounting, Finance, or a related field preferred.
• An equivalent combination of education and relevant experience may be considered.

Experience

• Two (2) years of experience in billing, invoicing, accounts receivable, customer service, administrative support, or a related field preferred.
• Experience in transportation, logistics, healthcare transportation, or contract-based billing environments preferred.
• Experience using billing, accounting, ERP, scheduling, or transportation management systems preferred.

Knowledge, Skills & Abilities

• Strong attention to detail and commitment to data accuracy.
• Ability to analyze billing data and identify discrepancies.
• Strong organizational, prioritization, and time management skills.
• Excellent customer service, verbal communication, and written communication skills.
• Proficiency in Microsoft Excel, Outlook, Word, and reporting tools.
• Ability to handle sensitive financial and client information with discretion and confidentiality.
• Ability to work independently while collaborating effectively across departments.
• Strong problem-solving and critical-thinking skills.
• Ability to interpret contracts, pricing schedules, and billing requirements.
• Ability to learn and navigate multiple software systems and databases.

Success in This Role

Success in this position is demonstrated by:

• Accurate and timely invoice generation.
• Minimal billing errors, disputes, and rework.
• Prompt resolution of client billing inquiries.
• Consistent compliance with contract requirements and company policies.
• Strong working relationships with operations, finance, and clients.
• Effective support of revenue collection and cash flow objectives.

Physical Requirements

• Ability to remain stationary and work at a computer for extended periods.
• Ability to occasionally move files, records, and office materials weighing up to 20 pounds.
• Ability to communicate effectively in person, by phone, and electronically.

Location & Pay

This is an on-site role in our Hudson, MA, office. Starting pay rate: $26/hour

Equal Employment Opportunity

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company History

Opened in 2007, JYL Transportation started with just one vehicle and one driver. Over the years, word of the Company's excellent customer service spread, allowing it to grow to a fleet of over 30 vehicles. JYL Transportation operates in Central and Western Massachusetts and includes a diverse fleet, many of which have wheelchair accessibility.

Why Beacon Mobility

We are a family of transportation companies across 25 states, providing Mobility Without Limits. Our focus to show that every ride matters by helping people live, learn, and achieve every day.

Who we are

Safe, reliable transportation for 100 Years Customized mobility solutions Serving students, patients, and 1,500+ communities Nearly 20,000 employees strong

What we do best

People First Safety Always School Bus & Special Education Paratransit Non‑Emergency Medical Alternative Student Transportation

Why it matters

Transportation creates opportunity Mobility builds independence Every Ride Matters