Contract Administrator, NAS

Lennox; Fort Lauderdale (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, and vision insurance

Short-term disability insurance

Paid time off

Paid holidays and leave

Job summary

Lennox NAS is seeking a dedicated Contract Administrator to support PM contracts and customer accounts. You'll work with CES, Pricing, Accounting, and branch staff to ensure data accuracy, pricing, and timely account changes.

Ideal candidates have an Associate degree and experience in contract administration, strong organizational and communication skills, and proficiency with Microsoft Office and contract management software. This role offers competitive pay and comprehensive benefits.

Qualifications

• Associates degree in Business Administration or two years of related experience.
• Proficiency with Microsoft Office and contract management software.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Ability to handle confidential information accurately.
• Analytical and problem-solving abilities with discrepancy resolution.
• Experience in contract administration or related role preferred.

Responsibilities

• Support contract implementation and customer onboarding.
• Create and schedule new PM locations in Great Plains and MFO.
• Populate contract data and pricing accurately in MFO.
• Process cancellations of PM locations and S-C IDs per requests.
• Update SCID prices and manage bulk changes as needed.
• Handle transfers of locations between branches and address changes.
• Review and correct daily contract reports.
• Collaborate with Accounting for monthly billing.
• Ensure adherence to procedures and controls for contract management.
• Generate and distribute reports on contract activity and maintenance.

Skills

Microsoft Office

Attention to detail

Organizational skills

Communication skills

Multitasking

Prioritization

Confidentiality

Analytical skills

Problem-solving

Discrepancy resolution

Contract administration experience

Education

Associate degree in Business Administration

Tools

Contract management software

Job description

Who We Are

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

National Account Services (NAS), wholly owned by Lennox International, a 100+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.

We have 80+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to do that we need good people like you, who want to grow and learn. We consistently offer the best of both to all of our employees. We are an equal opportunity employer (EEOC).

Benefits

For information regarding our impressive benefits package, please visit our web site at LII Benefits. We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.

What Drives Success

AsaContractAdministrator,youwillplayakeyroleinsupportingthe accurate andefficientadministrationofpreventivemaintenance(PM)contractsandcustomeraccountinformationwithin o ur organization.WorkingcloselywithourCustomerExperienceSpecialist(CES),PricingAnalysts,Accounting,Operations,andbranchpersonnel,youwill beresponsiblefor ensuringcontractdata,pricing,billinginformation,andcustomeraccountrecordsareaccurately maintained incompanysystems.Yourattentiontodetailandabilitytomanagemultipleprioritieswillbecriticalinprocessingcontract- r elatedchanges,resolvingdiscrepancies,supportingbillingactivities,and maintaining dataintegrity.Successinthisrolerequiresstrongorganizationalskills,effectivecommunication,andtheabilitytocollaborateacrossmultipleteamstodeliverexcellentcustomersupportandoperationalefficiency.Yourcontributionswillplayavitalrolein maintaining accurate contractdata,supportingoperationalefficiency,andensuring ahighlevel ofserviceforbothinternalandexternalcustomers.

Responsibilities

• Supportcontractimplementationandcustomeronboardingactivities
• ManagecreationandschedulingofnewPMlocationsinGreatPlainsandMFO.
• PopulatecontractualinformationandpricingaccuratelyinMFO.
• ProcesscancellationsofPMlocationsandSCIDsaspercustomerrequests.
• UpdateSCIDpricesandmanagebulkchangesasneeded.
• Handletransfersoflocationsbetweenbranchesandaddresschangesefficiently.
• Reviewandcorrectdiscrepanciesincontractreportsdaily.
• RunautobillreportsandcollaboratewithAccountingformonthlybilling.
• Ensureadherencetocompanyproceduresandcontrolsforcontractmanagement.
• Collaboratewith crossfunctional teams,includingSales,Operations,Pricing,andAccounting,tosupportcontractadministrationactivitiesandresolvecustomeraccountdiscrepancies.
• Supportcontractadministrationactivitiesby maintaining accurate customer,pricing,andserviceagreementdatawhileensuring timely processingofaccountchangesandupdates.
• Generateanddistributereportsrelatedtocontractactivity,billing,andaccountmaintenance.
• Assistwithspecialprojectsandprocessimprovementinitiativesrelatedtocontractadministration.
• Identifyprocessimprovementopportunitiesandsupportinitiativestoenhancecontractadministrationaccuracyandefficiency.

What We Are Looking For

• AssociatesdegreeinBusinessAdministration or twoyear relevantexperienceinrelatedfield.
• Proficiency inMicrosoftOfficeSuiteandcontractmanagementsoftware.
• Strongattentiontodetail,organizational,andcommunicationskills.
• Abilitytomultitaskandprioritizetaskseffectively.
• Ability to manage confidential information and maintain a high level of accuracy.
• S tong analytical and problem-solving skills with the ability to identify discrepancies and resolve issues.
• Previous experienceincontractadministrationorrelatedrolepreferred.

What We Offer

Compensation : This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $45 ,000 – $55,000 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.

Employees in this role are also eligible for a bonus in accordance with the terms of the Company’s applicable plan.

Benefits :

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to:

• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year

Our Culture : At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special.

Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.