Continuous Improvement Team Leader

Kraft Heinz; Massillon (OH); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical

Prescription Drug

Dental

Vision

Screenings/Assessments

Paid Time Off

Company Holidays

Leave of Absence

Recognition

Training

401k

Life

AD&D

Disability

Job summary

Kraft Heinz is seeking a CI Lead in Massillon to deploy KHMS continuous-improvement methodologies across a 24-hour operation. The role focuses on coaching teams, eliminating losses, and improving Overall Equipment Effectiveness (OEE).

The position requires day-shift scheduling with flexibility for all shifts to support training and problem-solving activities. This role emphasizes training operators, maintenance, and team leaders, and works cross-functionally with the plant to sustain KHMS

Qualifications

• KHMS knowledge and ability to train, coach, and drive adoption of KHMS standards on the shop floor.
• Strong facilitation and root-cause analysis skills tied to OEE and loss-elimination outcomes.
• Experience training Operators, Maintenance, and Team Leaders in KHMS methodologies.

Responsibilities

• Train and coach Operators, Team Leaders, and Maintenance on KHMS Problem Solving and escalation processes.
• Define 5W-1H triggers based on downtime and drive use of 5Why and troubleshooting guides.
• Update KHMS standards and implement countermeasures to eliminate losses and monitor compliance.
• Lead 5S initiatives and establish regular audits and compliance tracking across shifts.
• Support DMS routines, health checks, and root-cause analysis during Daily Performance Meetings.
• Provide feedback and retraining to build autonomous ownership of KPIs.

Skills

KHMS Problem Solving

5S

Centerline

Defect Handling

Breakdown Elimination

5Why

5W-1H

Job description

Benefits & Compensation Overview

Competitive Health, Vision, and Dental benefits

Job Description

Location

Massillon Ohio

Benefits & Compensation Overview

Competitive Health, Vision, and Dental benefits

Company match 401(k) Plan

Company-paid Short Term Disability Benefits.

Pay

The starting hourly wage for this role is $27.04 - $31 per hour.

Work Schedule

Full-time position

Monday - Friday, 1st shift, 6:00am - 2:30pm

OT as needed

Position Summary

The CI Lead is a core member of the Process Area Trio (Process Owner, Maintenance Lead, and CI Lead) within the KHMS Trio Excellence Pathway. The role owns the deployment, coaching, and sustainment of KHMS continuous-improvement methodologies at the process-area level to systematically eliminate losses and drive Overall Equipment Effectiveness (OEE) improvement. While the position is scheduled on day shift, the incumbent must be flexible to work and provide coverage across all shifts to support training, health checks, problem-solving, and standard deployment across the 24-hour operation.

Key Responsibilities (KHMS-Aligned)

Problem Solving & Loss Elimination

• Train and coach Operators, Team Leaders, and Maintenance on the KHMS Problem Solving Chapter and the escalation process.
• Define 5W-1H triggers based on Performance Board downtime (e.g., three consecutive hours "red" for the same reason triggers a 5W-1H) and drive use of 5Why, troubleshooting guides, and related tools.
• Continuously review and update KHMS standards, implementing countermeasures (CILs, Centerlines, etc.) to eliminate losses and monitor compliance.

5S & Visual Management

• Train Operators, Team Leaders, and Maintenance in 5S; assign Process Area 5S Champions; and develop/execute a 5S implementation plan across all five categories (sort, set in order, shine, standardize, sustain).
• Establish shiftly 5S evaluation checks, weekly Trio/Team Leader audits, and 5S compliance tracking within the Level 1 and Daily Performance Meeting (DPM/POWR Board).

Daily Management System (DMS) Support

• Support CIL (Clean, Inspect, Lube), Centerline, Defect Handling, and Breakdown Elimination routines, including health checks, and use top-loss analysis from Operational/Daily Performance Meetings to prioritize activities.
• Contribute to the Daily Performance Meeting by supporting identification of root causes of top losses and driving systemic fixes and standard updates.

Coaching & Capability Building

• Provide feedback and retrain the appropriate groups (Operators, Maintenance, Team Leaders) on updated standards, building autonomous ownership of KPIs and improvements at the process-area level.

Working Relationships

Works cross-functionally with the entire plant - CI Manager, Plant Manager, Trios, Functional Managers, Plant/Line 5S Champions, Team Leaders, Operators, and Maintenance Technicians.

Qualifications & Competencies

• Working knowledge of KHMS methodologies: Problem Solving (5Why, 5W-1H), 5S, CIL, Centerline, Defect Handling, and Breakdown Elimination.
• Demonstrated ability to train, coach, and drive adoption of standards at the shop-floor level.
• Strong facilitation and root-cause analysis skills tied to OEE and loss-elimination outcomes.

Shift & Physical Requirements

• Primary schedule is day shift; must be available and willing to work all shifts (including off-shifts and weekends as needed) to deliver training, conduct health checks, and support problem-solving across the full operation.
• Manufacturing plant-floor environment requiring Gemba presence, walking/standing, and adherence to all safety and food-safety standards.

Benefits

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

Benefits

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
• Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial - 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Massillon - Hourly

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail].