Continuous Improvement Specialist Senior

Elliot Health System; Manchester (NH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Tuition Reimbursement

Paid time off

Job summary

Elliot Health System seeks a Senior Continuous Improvement Specialist to lead culture transformation and strategic projects across the hospital. You will coach leadership and frontline teams in lean and six sigma methods, using data-driven problem solving to drive patient care improvements.

The role requires a Lean/Six Sigma Black Belt or equivalent, at least 5 years in continuous improvement, and strong facilitation skills.

Qualifications

• Bachelor’s degree in a related field.
• Lean/Six Sigma Black Belt or Master Black Belt certification or equivalent training.
• Minimum of 5 years of continuous improvement experience with advanced lean tools.
• Proven experience in facilitating teams and leading cross-functional initiatives.

Responsibilities

• Lead system-wide, strategic improvement projects to redesign processes impacting quality and patient care.
• Engage senior leaders and frontline staff to apply lean and six sigma to eliminate waste and improve flow.
• Assemble and guide project teams, ensuring end-to-end implementation and sustainability.
• Develop and monitor KPIs with data collection, analysis, and reporting.
• Facilitate team meetings using A3 thinking, defining current state, root causes, countermeasures and sustainment.

Skills

Lean Six Sigma

Project leadership

Facilitation

Education

BA/BS in Healthcare, Statistics, Informatics, Business, Engineering or related field

Job description

*Must live local to Manchester NH, as this is a mandatory Hybrid position*

Who We Are:

Our team supports Elliot Health System by focusing on long-term change in the organization's culture and leadership philosophy. The team partners with colleagues to systematically manage and improve our business and operational processes to meet patient expectations by focusing on becoming a learning organization and developing our people. Passionate about process improvement and increasing the quality of care for patients…

About the Job:

The Senior Continuous Improvement (SR CI) Specialist is responsible for leading and facilitating culture transformation, strategy deployment, and improvement projects across Elliot Hospital using improvement science and methodologies such as lean and six sigma. They coach, teach, and mentor and inspire operational excellence. This includes working with and coaching members of senior leadership, area leaders, and front-line teams using a data-driven, scientific problem-solving approach and teaching continuous improvement methods.

What You’ll Do:

• Leads and facilitates system-wide, strategic improvement projects/initiatives within the organization to improve and redesign processes which are critical to quality and patient care
• Engages senior leaders, area leaders, and front-line staff in using lean and six sigma principles and tools to eliminate waste, improve flow, and create value for patients and internal customers
• Collaborates with various members of the organization to collate a team of the "right" people for successful end-to-end project implementation and sustainability
• Utilizes a data-driven approach including development of key performance indicators with data collection, monitoring and analysis
• Conducts and facilitates effective team meetings to ensure that the team is aligned A3 thinking including current state, a defined and measured problem, target state, root causes of problem, countermeasures, goals for implementation and how project will be sustained
• And more.

Who You Are:

• BA/BS in Healthcare, Statistics, Informatics, Business, Engineering or other related field, Required.
• Lean/Six Sigma Blackbelt/Master Blackbelt Certification or advanced training and certification, Required
• Minimum of 5 years of Continuous Improvement experience with use of advanced lean tools, Required
• Proven team facilitation experience, Required

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Tuition Reimbursement
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions