Continuous Improvement Specialist

Arvato Supply Chain Solutions SE - ABI; Ontario (CA); Sur place; USD 72 000 - 82 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, Life

401(k) with company match

Paid time off

Flexible Spending Accounts

Employee Assistance Program

Tuition reimbursement

Résumé du poste

Arvato Supply Chain Solutions SE - ABI is seeking a proactive Continuous Improvement Site Leader to oversee inbound operations and drive Lean, Six Sigma, Kaizen projects across the site. The role focuses on optimizing processes, reducing costs, and improving customer satisfaction within a fast-paced warehouse environment.

You will mentor teams, manage cross-functional CI projects, and report progress to senior leadership while ensuring robust change management and stakeholder engagement

Qualifications

• Bachelor’s degree and 5 years related experience or equivalent.
• Strong knowledge of Lean processes in manufacturing/supply chain.
• Experience with Value Stream Mapping and facilitating Kaizen events.
• Proficient in data analytics tools and software.
• Strong leadership, communication and project management skills.

Responsabilités

• Lead and support CI initiatives across the inbound site.
• Ensure adoption of CI methodologies and tools.
• Drive cost reduction and customer satisfaction through improvements.
• Manage CI projects from inception to completion.
• Coach and mentor teams on Lean, Six Sigma, Kaizen, etc.
• Present progress to senior management and stakeholders.

Connaissances

Lean

Six Sigma

Kaizen

Project management

Data analytics

Interpersonal & communication

Excel/Advanced analytics

Formation

Bachelor's degree in logistics, industrial or project engineering

Outils

SAP

Excel

Description du poste

• Compensation: USD 72,000 - USD 82,000 - yearly

Company Description

Arvato is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you’ll showcase your leadership skills by coordinating workflows, assigning and monitoring tasks for warehouse associates, tracking transactions, and ensuring smooth and efficient operations across the inbound department. This is a great opportunity to take ownership of daily performance while driving collaboration, accuracy, and efficiency within a fast-paced environment.

Job Description

The Continuous Improvement Lead is pivotal in ensuring that processes, systems, and operations are consistently being evaluated and enhanced to meet evolving business needs and optimize overall performance. The Ci Lead will champion initiatives aimed at enhancing operational efficiencies, reducing costs, and ensuring customer satisfaction in the supply chain services environment. By leveraging proven methodologies, tools, and analytics, the CI Site Leader identifies areas for improvement, orchestrates projects, and collaborates with cross-functional teams to achieve sustainable advancements in performance.

Your Tasks

• Lead and support all site related continuous improvement initiatives.
• Ensure the adoption and utilization of CI methodologies and tools.
• Drive sustainable enhancements in operational efficiency, customer satisfaction, and cost reduction.
• Operational Analysis: Evaluate current processes and operations to identify inefficiencies and areas for improvement.
• Project Management: Lead and oversee CI projects from inception to completion.
• Collaboration: Work closely with cross-functional teams, ensuring their buy-in and involvement in CI projects.
• Training & Development: Mentor, coach, and train teams on CI methodologies and tools, such as Lean, Six Sigma, Kaizen, etc.
• Reporting: Present progress, findings, and outcomes to senior management.
• Stakeholder Engagement: Engage with customers, suppliers, and other stakeholders to gather feedback and ensure alignment of improvement initiatives with business needs.
• Change Management: Lead change initiatives, ensuring smooth transitions and mitigating resistance.
• Tool Utilization: Employ tools and techniques, such as process mapping, root cause analysis, statistical analysis, etc., to drive improvements.

Personal Attributes:

• Resilient and adaptable to changing business environments.
• Proactive and forward-thinking.
• Strong leadership and team-building abilities.
• Committed to fostering a culture of continuous improvement.

Performance Metrics:

• Number of CI projects initiated and successfully completed.
• Measurable improvements in operational efficiency, customer satisfaction rates, and cost savings.

Qualifications

• Certification in Lean, Six Sigma, or other CI methodologies.
• Proven experience in the supply chain or logistics sector.
• Strong analytical, problem-solving, and project management skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively and influence at various organizational levels.
• Proficient in data analytics tools and software.
• Enthusiastic about Continuous Improvement with the ability to inspire and motivate others.
• A positive and forceful character, able to get and develop the best out of people through motivation and coaching.
• Very resilient, able to facilitate and support opposing views to provide a win-win for all parties. Well organized and self-motivated, practical, numerate and literate (good communication all round).
• Capable of handling a diverse range of initiatives and work with a diverse workforce.
• Lean experience required.
• Fully versed in TQM techniques.
• Demonstrated ability to coach individually or in small groups/teams, manage projects (multiple projects) and apply conflict management skills.
• Strong leadership, interpersonal, and communication skills (both verbal and written).
• Ability to achieve results through other people and departments, with good presentation and communication skills.
• Strong multi-tasking capabilities, able to prioritize and manage different projects.
• Problem solving skills and the ability to apply them in a team context.
• Ability to objectively observe, reflect and conclude.
• Black Belt or Green Belt training preferred.

Education and/or Experience

• Bachelor's degree (B. A.) from four-year college or university in logistics, industrial or project engineering disciplines and 5 years related experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of Lean processes and methodologies within a manufacturing and/or supply chain environment.
• Experience with Value Stream Mapping, Facilitating Kaizen events and knowledge of lean tools and process such as: Continuous flow, set up reduction, pull systems, TPM (Total Productive Maintenance) and 5S practices.
• At least 1 year experience of working with companies in High-Tech strongly preferred.
• Minimum of 1 year of SAP experiencestrongly preferred.
• Working knowledge of warehousing, transportation and customer clearance fundamentals strongly preferred.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• To perform this job successfully, an individual should have knowledge of the basic Microsoft Office stack.
• Elevated capabilities in Excel are strongly preferred.

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.