Contingency Management Coordinator - AARS Project ADAPT

HealthRIGHT 360; San Francisco (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

HealthRIGHT 360 is seeking a Contingency Management Coordinator to deliver and track CM services in outpatient, residential, or field settings. You will coordinate with a multidisciplinary team to support treatment outcomes and ensure proper documentation within HIPAA and regulatory standards.

The role involves counseling clients, conducting drug screens, and distributing incentives, with a focus on trauma-informed, evidence-based practices.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• SUD Registered or Certified in CA.
• Preferably 2+ years in human services.
• Experience with trauma-informed service.
• Experience with evidence-based practices.

Responsibilities

• Outreaches and follows up with clients and staff; determine eligibility and coordinate with other providers.
• Provide education and training to staff and clients on Contingency Management implementation.
• Complete enrollment procedures and documentation for CM participants.
• Provide orientation and guidance to CM participants and coordinate with treatment staff.
• Collect urine analysis samples and input results into the database.
• Ensure visits occur per schedule with adequate spacing to avoid duplicate testing.
• Deliver incentives and support CM services.
• Meet with CM participants to discuss progress and goals.
• Collaborate with clients to work toward rehabilitation goals.
• Maintain communication with treatment teams and participate in clinical meetings.
• Deliver services in outpatient, residential, or field settings as needed.

Skills

Outreach

Education

Enrollment procedures

Client coordination

Urine analysis

CM education

Education

High school diploma or equivalent

Bachelor’s degree preferred

SUD Registered or Certified in CA

Tools

MS Office

Job description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

This is a union-eligible position.

The required shift for this position is: Monday - Friday, 9am -5:30pm

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioural health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Project ADAPT is an adult outpatient program that provides culturally competent substance use and mental health services in English and Chinese. Our program offers a strengths-based, trauma-informed, harm reduction approach. Services include individual, group and case management services as well as acupuncture and access to free cultural/recreational events. We also have free community lunches and encourage developing supportive relationships and community. Our goals are to provide a safe and respectful counseling space for people from all walks of life and to reduce the impact of substance use and mental health conditions that lead to healthy, meaningful lives.

The Contingency Management Coordinator provides care by delivering and tracking all Contingency Management (CM) services, including drug screens and incentive distribution. The CM Coordinator offers support and encouragement to clients who are engaging in Contingency Management as a strategy to improve treatment outcomes and is the primary point of contact for CM services. The CM Coordinator works in collaboration with other members of the multidisciplinary team to ensure the best possible treatment outcome for clients and provides services in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission, and vision. Services may be provided in outpatient offices, residential treatment, or in the field, based on client and program needs.

Key Responsibilities

Direct Service

• Outreaches and follows up with clients and staff who are interested in Contingency Management, determines and communicating eligibility, and coordinating with other existing treatment providers.
• Provides education and training to staff and clients about Contingency Management and how it is being implemented at HR 360.
• Completes all necessary enrollment procedures and documentation for CM participants.
• Provides orientation and guidance to CM participants, and coordinates with treatment staff to ensure collaboration on CM services.
• Collects urine analysis samples and inputs results into the designated database.
• Ensures clients are seen according to the program schedule, and that visits are separated by at least 72 hours (e.g., Monday and Thursday, or Tuesday and Friday) to minimize the chance that drug metabolites from the same drug use episode will be detected in more than one UDT.
• Delivers incentives and/or supports the delivery of incentives as needed.
• Regularly meet with CM participants to discuss progress and goals.
• Collaborates with clients to work towards rehabilitation goals.
• Seeks clinical consultation throughout the treatment episode, especially when encountering new and/or high-risk clinical circumstances.
• Maintains frequent communication with the treatment teams, and engages in regular consultations, clinical team and case conferences, and plan development meetings.
• Delivers services in outpatient, residential, or field depending on assignments and/or client need(s).
• Meets expected service hour performance expectations.
• Provides translation services as needed (if applicable).

Clinical Documentation

• Writes and completes all progress notes within seventy-two hours of service delivery.
• Maintains compliance with due dates for all clinical documentation.
• Enters results of drug tests upon completion to ensure timely receipt of the incentive by the patient.
• Documentation must be maintained in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.

Qualifications

Education, Certification, and Experience

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• SUD Registered or Certified and in good standing with certifying agency in CA.
• Preferably a minimum of two years’ experience in the human service field.
• Experience working with clients experiencing problems with substance use.
• Knowledge of and experience with providing trauma informed service.
• Experience delivering evidence-based practices preferred.

Knowledge

• Knowledge of issues related to substance abuse, mental health, and criminal background.
• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications.

Physical Requirements

In an 8-hr workday, employee is required to perform work:

Sitting 4 Hrs

Standing 2 Hrs

Walking 2 Hrs

Driving Occasionally

In an average month, employee must travel out of town

Often (>2x)

Sometimes (<2x)

Never

In An 8-hr Workday, Employee Must

Not at all

Occasionally (1/4-2½ hrs.)

Frequently (2½-5½ hrs.)

Continuously (5½-8 hrs.)

• Bend/stoop
• Climb
• Reach above shoulder level
• Kneel
• Balance
• Push/pull
• Squat
• Crawl
• Crouch
• Lift
• Carry

Job Requires

Working at heights: No

Operating heavy machinery: No

Operating desk machines: Yes

Computer, fax, printer, phone: Yes

Precise manual dexterity: Yes

Exposure to extreme heat, cold, humidity: No

Exposure to dust, fumes, gases, chemicals: No

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements.

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.

We will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.