Care Coordinator - African American Healing Center (AAHC)

HealthRIGHT 360; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

15 paid holidays

Commuter benefits

Retirement plans

Loan forgiveness programs

Training & professional development

Job summary

HealthRIGHT 360 is seeking a Care Coordinator I to support clients through assessment, counseling, and case management. You will collaborate with a multidisciplinary team to address health and recovery needs, navigate care systems, and facilitate group sessions in a supportive treatment environment.

The role requires professional counseling skills, documentation accuracy, and the ability to work within an interdisciplinary team, with emphasis on helping clients access services and achieve

Qualifications

• Bachelor’s degree in health and human services, social work, psychology, or related field preferred.
• High school diploma or equivalent required.
• Must be registered as an Alcohol and Other Drug Counselor or SUD Counselor with CA certifying agency; First Aid & CPR certification or ability to obtain within 30 days; CA driver’s license.

Responsibilities

• Facilitates individual counseling sessions with each caseload client.
• Facilitates group counseling sessions and community meetings; teaches classes on treatment topics.
• Collaborates to develop/maintain treatment plans and discharge paperwork; documents updates in timely manner.

Skills

Counseling

Group counseling

Case management

Crisis intervention

Documentation

Education

Bachelor's degree preferred

High school diploma required

CA driver’s license

Tools

Electronic health records

Job description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits And Perks

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.The required work schedule for this position is:

Job Summary

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The African American Healing Center is working with clients to prevent and reduce violence in our communities. Services are designed to meet the needs of people with all backgrounds, while proactively serving communities of color with programs that honor African American history and that are sensitive to the cultural context of each client.

The Care Coordinator I is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. Care Coordinator I will perform counseling in individual and group setting, facilitate group sessions including process groups, psychoeducational groups, relapse prevention, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment.

Key Responsibilities

Individual Treatment Responsibilities

• Facilitates individual counseling sessions with each caseload client.
• Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals.
• Proactively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.

Treatment Setting Responsibilities

• Facilitates group counseling sessions and community meetings and teaches classes on various treatment-related topics.
• Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily via email.
• As needed, accompanies clients to offsite appointments related to their treatment.
• Attends required trainings and meetings.
• Plans and facilitates client celebrations and special events.
• May work weekends and holidays as needed.

Documentation Responsibilities

• Collaborates with each caseload client and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes, and appropriate updates in support of the health and recovery needs of the client.
• Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in a timely manner.
• Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

And other duties as assigned.

Qualifications

Education, Certification, Licensure

• High school diploma or equivalent required. Bachelor’s degree in health and human services, social work, psychology, or another related field preferred.
• Must be registered as an Alcohol and Other Drug Counselor or as an SUD Counselor with CA approved certifying agency (CCAPP, CADTP, or CAADE).Current First Aid and CPR certification or ability to obtain within 30 days of hire.Possess a valid CA driver’s license.

Experience

• Preferably 1 year of counseling experience with individuals suffering from substance abuse.

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.

We will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.