Contents Technician

NorthStar Restoration Services; Town of Wausau (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

NorthStar Restoration Services in Wisconsin is seeking a dedicated Contents Technician to join our team. You will help handle, clean, and restore customers' personal belongings after fire, water, or mold damage, while maintaining careful inventorying, packing, and transportation.

The role emphasizes attention to detail, physical stamina to lift and move items, and teamwork to follow safety procedures and company standards throughout the restoration process.

Qualifications

• Previous experience in restoration, cleaning, moving preferred but not required.
• Ability to handle and care for a wide variety of personal belongings.
• Strong organizational skills and accurate inventory tracking.
• Basic computer skills and willingness to learn job management systems.
• Ability to work in physically demanding environments and lift heavy objects.
• Good communication and teamwork.

Responsibilities

• Inventory, photograph, and document customer contents accurately.
• Pack, wrap, label, and transport contents to and from cleaning facilities.
• Identify salvageable versus non-salvageable items.
• Clean and restore contents using appropriate methods and equipment.
• Maintain organization and tracking of contents throughout the restoration process.
• Load and unload contents safely during transport.
• Communicate effectively with team members and customers.
• Maintain a clean and organized work environment.
• Adhere to safety regulations and company procedures at all times.

Skills

Attention to detail

Organizational skills

Teamwork

Physical stamina

Communication skills

Safety awareness

Basic computer skills

Follow instructions

Tools

Job management systems

Job description

Job Summary

We are seeking a dedicated Contents Technician to join our team. The ideal candidate will assist in handling, cleaning, and restoring customers' personal belongings following fire, water, or mold damage. As a Contents Technician, you will play a crucial role in inventorying, packing, transporting, cleaning, and returning contents while maintaining organization and care throughout the restoration process.

Responsibilities

• Inventory, photograph, and document customer contents accurately.
• Pack, wrap, label, and transport contents to and from cleaning facilities.
• Identify salvageable versus non-salvageable items.
• Clean and restore contents using appropriate methods and equipment.
• Maintain organization and tracking of contents throughout the restoration process.
• Load and unload contents safely to prevent damage during transport.
• Communicate effectively with team members and customers.
• Maintain a clean and organized work environment.
• Adhere to safety regulations and company procedures at all times.

Qualifications

• Previous experience in restoration, cleaning, moving, or a related field is preferred but not required.
• Ability to handle and care for a wide variety of personal belongings with attention to detail.
• Strong organizational skills and ability to track and document inventory accurately.
• Basic computer skills and willingness to learn job management systems.
• Ability to work in physically demanding environments and lift heavy objects.
• Strong work ethic, reliability, and ability to follow instructions.
• Good communication skills and ability to work effectively within a team.

Physical Requirements

• Lift up to 30-60 pounds frequently during shift. Occasional 100 pounds
• Bend, stoop, push, and pull in a work environment for up to an 10 hour work shift.

Equal Employment Opportunity Statement

We are an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and providing equal employment opportunities for all qualified individuals. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.

In accordance with the Americans with Disabilities Act, NorthStar Restoration Services is committed to providing reasonable accommodations to qualified individuals to help them perform the essential duties of the job. If you require an accommodation to complete any of the essential functions outlined for this position, please reach out to our Human Resource Manager, and they will follow up with you.

NorthStar participates E-Verify to confirm the employment eligibility of all newly hired employees in accordance with federal law.