Contents & Restoration Technician - Field Specialist

Highground; Marietta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Company vehicle

Company cell phone

Life insurance

Certification support

Commission opportunities

Job summary

Serclean in Athens, GA is seeking a Contents/Restoration Technician to support restoration projects through contents handling, packing, inventory, moving, and job documentation. You will work with field and office teams to keep projects organized and on schedule.

The role blends physical tasks with digital documentation using the CRM and Google Sheets. Cross-department support may include water mitigation activities when needed, following safety procedures and company workflows.

Qualifications

• High school diploma or equivalent required.
• CRM or job-tracking experience preferred.
• Proficiency with Google Sheets/Docs; Trello or similar tools preferred.

Responsibilities

• Maintain up-to-date job information in the CRM and notes.
• Monitor active jobs and ensure documentation, notes, and photos are current.
• Upload and organize job details, photos, and reports in CRM and Google Sheets.
• Assist with on-site tasks and support lead technicians as needed.
• Document job progress using phone or tablet.
• Follow workflows to ensure consistency and accuracy.
• Collaborate with field and office teams to support project completion.
• Pack and inventory customer contents for transport and storage.
• Move furniture and boxes safely and efficiently.
• Support load-out and pack-back of contents at job sites.
• Maintain cleanliness of storage areas and contents warehouse.
• Follow proper handling procedures to protect customer property.

Skills

Attention to detail

Organizational skills

Reliable and punctual

CRM usage

Customer service

Education

High school diploma or equivalent

Tools

Google Sheets

Google Docs

Trello or similar

Job description

Serclean in Athens, GA is seeking a Contents/Restoration Technician to support restoration projects through contents handling, packing, inventory, moving, and job documentation. You will work with field and office teams to keep projects organized and on schedule.

The role blends physical tasks with digital documentation using the CRM and Google Sheets. Cross-department support may include water mitigation activities when needed, following safety procedures and company workflows.