Contents & Restoration Technician — CRM-Driven

Dry Force Corp.; Bogart (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Company vehicle when applicable

Company cell phone

Paid time off and holidays

Job summary

Serclean is seeking a dependable Contents / Restoration Technician to support projects with contents handling, packing, inventory, and on-site tasks. You will protect customer property, document progress, and coordinate with field and office teams to keep work on schedule.

This role operates within the Contents Department, with potential cross-training across departments such as Water Mitigation based on workload and business needs. A valid driver’s license is preferred.

Qualifications

• High school diploma or equivalent required.
• CRM or job tracking system experience preferred.
• Proficient with Google Sheets, Google Docs, and Trello.
• Strong attention to detail and organizational skills.
• Reliable, punctual, and comfortable working under direction.
• Customer service or restoration industry experience preferred.
• Valid driver’s license preferred.

Responsibilities

• Maintain up-to-date job information in CRM.
• Monitor active jobs; ensure documentation, notes, and photos are current.
• Upload and organize job details, photos, and reports using CRM and Google Sheets.
• Assist with on-site tasks and support lead technicians as needed.
• Document job progress using a phone or tablet.
• Follow established workflows and procedures to ensure consistency and accuracy.
• Collaborate with field and office teams to support efficient project completion.
• Pack, wrap, inventory, and label contents for transport and storage.
• Move furniture, boxes, and household items safely.
• Assist with load-out and pack-back of contents at job sites.
• Maintain cleanliness and organization of storage areas and contents warehouse.
• Follow proper handling procedures to protect customer property.
• Communicate professionally with teammates and customers.
• Perform other duties as assigned.

Skills

Attention to detail

Reliability

Customer service

Teachable

Education

High school diploma or equivalent

Tools

CRM

Google Sheets

Google Docs

Trello

Job description

Serclean is seeking a dependable Contents / Restoration Technician to support projects with contents handling, packing, inventory, and on-site tasks. You will protect customer property, document progress, and coordinate with field and office teams to keep work on schedule.

This role operates within the Contents Department, with potential cross-training across departments such as Water Mitigation based on workload and business needs. A valid driver’s license is preferred.