Contents Restoration Lead — Flexible Hours & Growth

IICRC; Ann Arbor (MI); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Help people in times of need

Paid training

Flexible scheduling

Online mobile courses

Advancement opportunities

Resumo da oferta

PuroClean is seeking a Contents Manager to lead contents crews and manage job assignments, following production guidelines. You will supervise scheduling, document progress, and monitor costs, while ensuring world-class service during property restoration. The role emphasizes teamwork, communication, and client empathy.

You will document, photograph, and catalog contents for claims, coordinate with the restoration team, and maintain safety and compliance across projects.

Qualificações

• High school diploma or equivalent.
• Previous experience in content restoration, cleaning, or a related field is a plus.
• Strong attention to detail, organizational, excellent communication, and customer service skills.
• Ability to lift and move heavy objects; physical labor required.
• Willingness to work flexible hours, including evenings and weekends.
• Valid driver's license and reliable transportation.

Responsabilidades

• Conduct thorough inspections of damaged contents in residential and commercial settings.
• Document condition of items, catalog and photograph for insurance claims and restoration.
• Safely pack, transport, and store contents with care for valuables.
• Apply cleaning/restoration techniques to restore items to pre-loss condition.
• Maintain accurate records and documentation aligned with standards.
• Collaborate with restoration team to ensure efficient processes.
• Follow safety protocols to maintain a safe work environment.

Conhecimentos

Team building

Customer service

Detail oriented

Communication skills

Empathy

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

PuroClean is seeking a Contents Manager to lead contents crews and manage job assignments, following production guidelines. You will supervise scheduling, document progress, and monitor costs, while ensuring world-class service during property restoration. The role emphasizes teamwork, communication, and client empathy.

You will document, photograph, and catalog contents for claims, coordinate with the restoration team, and maintain safety and compliance across projects.