Content Writer & Coordinator (Remote) - Lititz , Pennsylvania

Webstaurantstore; Lititz (Lancaster County); Remote; USD 45,000 - 55,000; Full time

Job summary

WebstaurantStore is seeking a Content Writer & Coordinator to craft engaging, accurate product content for our nationwide audience. This remote role emphasizes writing, research, and coordination to keep hundreds of product descriptions up to date.

You will own product content from research to go-live, collaborate with vendors and internal teams, and continuously improve SEO, style guide adherence, and content workflows using AI tools and project management platforms.

Qualifications

• Experience with e-commerce content and product descriptions
• Ability to follow an extensive e-commerce style guide
• Understanding of website structure and SEO best practices
• Strong research, critical thinking, and decision-making
• Able to take feedback and work independently
• Highly organized with competing priorities
• Attention to detail
• Proficiency with Microsoft Excel
• Experience using Claude and other AI tools
• Experience using project management systems like Asana

Responsibilities

• Write product descriptions with creative and technical writing
• Gather and input technical details about each product you write
• Own assigned products from research to go-live
• Prioritize ongoing projects and hundreds of product descriptions per week
• Collaborate with vendors and internal stakeholders for accuracy
• Communicate with teams across procurement, digital content, and visual media to meet deadlines
• Use AI tools to improve workflows and writing processes
• Edit product descriptions and supporting text on the site as needed
• Participate in team meetings and product trainings

Skills

Written communication

Verbal communication

SEO knowledge

Research skills

Critical thinking

Attention to detail

Organizational skills

Problem solving

Team collaboration

Tools

Claude AI tools

Asana

Excel

Job description

# Content Writer & Coordinator (Remote)## Lititz, PA Starting at $50,000## Job Description## Job SummaryWebstaurantStore is looking for candidates who possess strong writing, research, and critical thinking skills to join our team as our next content writer and coordinator. This role focuses on developing engaging, accurate product content for our website and is a key part of helping our business grow while serving the needs of foodservice professionals nationwide.### Remote Work Qualifications* Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.* Access to a home router and modem.* A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).* A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.* The desire and ability to work and communicate with other team members via chat, webcam, etc.* Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).We only accept W-2 candidates, H-1B sponsorship is not available.## Responsibilities**As a Content Writer, you will:*** Write product descriptions using creative and technical writing skills* Gather and input technical details about each product you write* Serve as the owner of all products assigned to you, managing them from research to go-live* Prioritize a list of ongoing projects and several hundred product descriptions per week* Work with external vendors and internal stakeholders to ensure information is accurate* Communicate with team members across the procurement, digital content, and visual media departments to complete projects on deadline* Use AI tools to improve workflows across the writing process and within our project management systems* Edit product descriptions and supportive text throughout our website as needed* Work on special projects, such as testing new website features and maintaining internal resources* Participate in team meetings and product trainings### Physical Requirements* Work is performed while sitting/standing and interfacing with a personal computer.* Requires the ability to communicate effectively using speech, vision, and hearing.* Requires the regular use of hands for simple grasping and fine manipulations.* Requires occasional bending, squatting, crawling, climbing, and reaching.* Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.## Qualifications### Experience* Relevant experience in a plus### EducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.### Desired Traits & Skills**We are looking for driven, motivated candidates who:*** Have strong written and verbal communication skills* Can follow an extensive e-commerce style guide* Understand basic website structure and SEO best practices for content* Demonstrate strong research, critical thinking, and decision-making skills* Actively seek and apply feedback to their work* Take initiative to solve problems independently* Remain highly organized when managing competing priorities* Possess strong attention to detail* Are comfortable with the Microsoft Office Suite, with an emphasis on Excel* Have experience using Claude and other AI tools* Have experience using project management systems like Asana