Content Support Intern

characterstrong; Tacoma (WA); On-site; USD 24,796 - 27,552; Part time

Job summary

CharacterStrong is seeking a Content Support Intern to shape curriculum content for diverse educational levels. You will work on project-based assignments, facilitating accurate content uploads, data gathering, and audits while collaborating with a dynamic team.

The role emphasizes remote-friendly collaboration, a 20–25 hour weekly schedule, and a starting rate of $18 per hour, increasing after the first six months. This internship runs through 8/27/2027 and supports schools nationwide.

Qualifications

• Minimum educational requirement of one year of college or equivalent.
• Strong verbal and written communication skills.
• Ability to self‑manage in a remote, fast‑paced environment.
• Proficiency in Google Suite, OneDrive, and Notion, with an aptitude to learn new software and systems.
• Reliable internet and ability to consistently work 20‑25 hours/week.
• Adaptability and eagerness to learn.
• Classroom experience/ working with students preferred.

Responsibilities

• Manage Content Uploads: Upload content to our curriculum platform with meticulous attention to detail.
• Verify and Rectify Links: Conduct thorough link checks and promptly rectify any inaccuracies or errors.
• Retrieve Data: Gather and consolidate data and information from diverse sources efficiently.
• Conduct Content Audits: Perform comprehensive content audits to identify errors, inconsistencies, and discrepancies where appropriate.
• Develop Presentation Materials: Create visually appealing and informative content presentations utilizing platforms such as Google Slides, Canva, or other relevant tools, tailored to specific requirements.
• Participate in Team Meetings: Attend weekly team meetings as necessary to provide updates, collaborate with colleagues, and contribute to discussions.

Skills

Strong verbal and written communi­cati

Adaptability and eagerness to learn

Self-management in remote environment

Remote collaboration

Education

One year of college

Tools

Google Suite

OneDrive

Notion

Job description

Position Overview

The Content Support Intern is at the forefront of shaping outstanding curriculum products for our valued customers. The Intern will embark on a project‑based journey, whether it’s Elementary, Secondary, or Tier 2/3. The Intern will support diverse projects that will allow for making a meaningful impact while gaining invaluable experience.

CharacterStrong's Background and Mission

CharacterStrong, a FullBloom Company, is a fast‑paced, tech education company that makes PreK-12 digital, social‑emotional learning curricula and offers professional learning opportunities to support schools with implementation. There’s currently a team of more than 90 full‑time employees and over 30 contractors and interns collaborating to bring this work to life. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world. In less than 10 years, our aim is to have reached 50 million students and over 2 million educators. We were ranked by INC. as the 449th fastest‑growing private company in the country.

At CharacterStrong, you will have the opportunity to positively impact education, both in the United States and internationally. CharacterStrong employees offer their innovation, dedication to excellence, and compassion to help produce transformational curricula and professional learning for educators.

CharacterStrong’s Company Values & Norms

• We Produce Excellence – Producing timely, quality results and consistently asking the question, “How can we make this 1% better?”
• We Take Full Ownership – Taking initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and proactively closing identified gaps.
• We Practice Kindness – Exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well‑being of self and others.
• We Problem‑Solve – Identifying issues, analyzing for understanding, and taking action to implement the best possible solution.

Job Duties and Responsibilities

• Manage Content Uploads: Upload content to our curriculum platform with meticulous attention to detail
• Verify and Rectify Links: Conduct thorough link checks and promptly rectify any inaccuracies or errors
• Retrieve Data: Gather and consolidate data and information from diverse sources efficiently.
• Conduct Content Audits: Perform comprehensive content audits to identify errors, inconsistencies, and discrepancies where appropriate.
• Develop Presentation Materials: Create visually appealing and informative content presentations utilizing platforms such as Google Slides, Canva, or other relevant tools, tailored to specific requirements.
• Participate in Team Meetings: Attend weekly team meetings as necessary to provide updates, collaborate with colleagues, and contribute to discussions.

Qualifications

• Minimum educational requirement of one year of college or equivalent required
• Strong verbal and written communication skills
• Ability to self‑manage in a remote, fast‑paced environment
• Proficiency in Google Suite, OneDrive, and Notion, with an aptitude to learn new software and systems
• Reliable internet and ability to consistently work 20‑25 hours/week
• Adaptability and eagerness to learn
• Classroom experience/ working with students preferred

Hours and Compensation

• $18.00 per hour, increasing to $20.00 per hour after a successful first 6 months
• 20-25 hours per week - through August 27, 2027

Learn more about how we are creating a more loving world through education at Characterstrong.com