Content Supervisor - Restoration & Inventory Lead

IICRC; Wichita Falls (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Training & development

Vision insurance

Competitive salary

Job summary

SERVPRO of Wichita Falls is seeking a Content Supervisor to lead content technicians through packing and cleaning after water or fire damage, ensuring a smooth customer experience and accurate job files.

You will supervise inventory, document contents, and train staff, while maintaining safety and a high standard of service. The role offers growth within a nationwide disaster-restoration brand.

Qualifications

• Ability to manage people and supervise content technicians.
• Strong English communication and writing skills.
• Detail-oriented documentation of all contents.
• Experience in cleaning/restoration preferred.
• Able to lift 25–100 pounds and work at heights.
• Willing to travel locally and pass background check.

Responsibilities

• Manage customer experience and project satisfaction; communicate expectations to content technicians.
• Evaluate and inventory contents.
• Document content inventory within the project structure.
• Document non-salvageable contents.
• Prepare detailed and accurate job files to support daily services.
• Manage consumable usage on assigned projects.
• Protect and use equipment and materials properly.
• Coach and train content technicians.

Skills

Team leadership

Communication

Problem solving

Documentation

Organizational skills

Physical stamina

Cleaning/restoration experience

Safety awareness

Background check clearance

Job description

SERVPRO of Wichita Falls is seeking a Content Supervisor to lead content technicians through packing and cleaning after water or fire damage, ensuring a smooth customer experience and accurate job files.

You will supervise inventory, document contents, and train staff, while maintaining safety and a high standard of service. The role offers growth within a nationwide disaster-restoration brand.