Content Specialist

Inspired Thinking Group (ITG); United States; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a detail-oriented individual to manage data processes within their production team. The role includes proofreading, coordinating information, and collaborating with various stakeholders. Additional perks include remote work flexibility, health insurance, and opportunities for professional growth through mentoring and learning platforms.

Benefits

Remote work

Private health insurance

Dental & Vision coverage

Mentor Program

Referral Program

Wellbeing Program

Annual Wellbeing day

Learning platform access

Qualifications

• Minimum 1 year of experience in detail-oriented roles involving data processing.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment with tight deadlines.

Responsibilities

• Coordinate and process information between clients and internal teams.
• Proofread and ensure accuracy in data submissions.
• Review content for spelling, grammar, and client alignment.

Skills

Attention to detail

Communication

Organizational skills

Team collaboration

English proficiency B2+

Tools

Microsoft Excel

MS Office Suite

Job description

This position is one of the key roles in our production team, responsible for managing customer data, processing Excel data for projects, proofreading for accuracy and consistency, and verifying facts. The role also involves reviewing content to ensure alignment with client campaigns, following up with changes, collaborating with different stakeholders, and staying informed about relevant updates.

This is a more detailed overview of what your day would look like:

• Coordinate and process information between the client and internal agency teams: this may be customer data, sales/promotional data, product images, etc. Data may come through email, Excel spreadsheet, or other modes of transmission.

• Process Excel data through internal systems for mass/max output projects.

• Proofread own work and deliverables from the production team to ensure error-free accurate consistent data is submitted to the client for review.

• Verify the accuracy of all facts or referenced materials in the copy.

• Review for errors in spelling, grammar, punctuation, syntax, consistency, and brand voice.

• Review content with an eye toward client campaign, project, or voice.

• Manage any late changes to customer requests.

• Work collaboratively within a team to accomplish daily tasks and meet assigned deliverables.

• Gain an understanding of the client’s product expectations to ensure needs are met.

• Keep abreast of daily changes, rules, and guidelines that would affect the work.

• English proficiency B2+
• Minimum 1 year of experience in detail-oriented roles involving data processing
• Proficient in MS Office Suite, particularly Excel
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced environment with tight deadlines
• Willingness to learn complex programs and processes
• Collaborative team player who works well within and across departments

Work’s a treat!

On top of a competitive salary and all mandatory benefits, you can expect some additional perks:

• Remote work – Enjoy the flexibility to work from anywhere, eliminate commuting, and achieve a better work-life balance.
• Private health insurance –Benefit from a comprehensive health plan tailored to your needs. Complementary therapy: mental health and wellness.
• Dental & Vision – Up to COP 2M coverage/year.
• Mentor Program – Gain personalized guidance and support from experienced mentors to help you grow professionally and achieve your career goals.
• Referral Program – Know the perfect person to join the team? You could earn up to $1.8M COP for putting a good word in.
• Wellbeing Program –Opportunity to join regular, interactive Wellbeing Workshops or join our 30+ Wellbeing Champions.
• Annual Wellbeing day – We offer all ITGers an annual Wellbeing Day to encourage rest, relaxation, and time to recharge.
• Learning platform - Access a wide range of online courses to develop new skills, enhance your expertise, and support your professional growth.