Content Quality Reviewer

705 Lilly USA, LLC; Indianapolis (IN); On-site; USD 60,000 - 143,000; Full time

Benefits offered by this job

401(k)

Pension

Vacation benefits

Medical benefits

Flexible benefits

Life insurance

Time off

Job summary

Lilly in Indianapolis is seeking a Content Quality Reviewer to partner with brands and agencies to ensure quality, speed, value, and compliance of marketing materials throughout the Customer Information Materials Lifecycle.

The role requires deep knowledge of Lilly's processes and quality controls, the ability to review tactics for regulatory readiness, and proficiency with Veeva Vault PromoMats to manage document approvals and change control.

Qualifications

• Bachelor's degree.
• 5+ years of professional experience as an editor, copywriter, proofreader, or content manager.
• Candidates must be legally authorized to work in the United States.
• Lilly does not sponsor visas for this position.

Responsibilities

• Know Lilly's processes, brand strategies, tactics, and support resources.
• Ensure tactic readiness for promotional material approval and MLRO review.
• Review production proofs against approved content from external vendors.
• Serve as reference librarian and ensure changes are implemented correctly.

Skills

Editing

Copyediting

Proofreading

Content management

Quality assurance

Education

Bachelor's degree

Tools

Veeva Vault PromoMats

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters.

Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve.

This is hard, urgent, selfless work—but it’s work worth doing.

If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

The purpose of the Content Quality Reviewer role is to partner with brands, agencies, and internal stakeholders to ensure quality, speed, value, and compliance of marketing materials (tactics) throughout the Customer Information Materials Lifecycle.

The Content Quality Reviewer is expected to be a creative problem-solver who supports achievement of the brand’s goals while always striving for ways to apply the process in a more effective manner.

The Content Quality Reviewer is an advocate for each brand’s unique character who ensures tactic accuracy and compliance prior to market entry.

Responsibilities

• Know Lilly's processes, brand strategies, tactics, and support resources
• Know Lilly's culture, organizational structure, roles, and practices
• Understand outside agency structures and processes
• Know Lilly's products and services, associated brand strategies, and disease states
• Understand tactic types and associated requirements
• Show knowledge of systems, software, and tools
• Demonstrate solid understanding of Medical, Legal, and Regulatory areas of concern for each brand/indication
• Have deep knowledge of grammar and composition and familiarity with scientific terms
• Have a detailed understating of Lilly's Quality processes and must be capable of understanding and applying these processes and requirements when implementing their role
• Identify ways to regularly improve processes
• Serve as a resource to Content Operations colleagues across the business unit to share experiences and talk through knowledge and standard methodologies
• Actively participate in deviation investigations and supply improvement efforts
• Advocate for each brand’s unique character and ensure tactic readiness for the promotional material approval process
• Serve as claims owner in document approval system (i.e., Veeva Vault PromoMats)
• Evaluate readiness of materials and ensure deliverables meet requirements prior to submitting for MLRO review
• Review changes from Project Owner or Agency to ensure changes were made correctly and that there were no other additions or deletions, and to ensure decision rights were implemented properly and proper comments were pulled through
• Compare old with new to verify that all updates and corrections were made to final files and that comments were considered correctly
• Review and approve production proof against approved content from external print and digital vendors
• Serve as reference librarian

Basic Qualifications & Requirements

• Bachelor's degree
• 5+ years of professional experience as an editor, copywriter, proofreader, or content manager
• Qualified candidates must be legally authorized to be employed in the United States.
• Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills / Preferences

• Compliance understanding with strong attention to detail
• Demonstrated oral and written communication skills
• Able to influence, collaborate, and work effectively on a team
• Skilled at analysis, judgment, and decision-making, with an eye toward quality and routine improvement
• Confirmed project management and organizational skills
• Marketing experience
• Scientific, medical, or pharma experience
• Demonstrated ability to be both accountable and honest
• Validated ability to be an agile learner who is proactive every day
• Demonstrated ability to be stress tolerant under a variety of work conditions

Additional Information

Some travel required (0-10%). Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions.

If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include:

• Africa, Middle East, Central Asia (AMECA)
• Black Employees at Lilly (BE@Lilly)
• Chinese Culture Network (CCN)
• EnAble
• Evolve
• Lilly Indian Network (LIN)
• Organization of Latinx at Lilly (OLA)
• Pride (LGBTQ+ Allies)
• Veterans Leadership Network (VLN)
• Women's Initiative for Leading at Lilly (WILL)

Compensation and Benefits

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.

The anticipated wage for this position is $60,000 - $143,000.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).

In addition, Lilly offers a comprehensive benefit program to eligible employees, including:

• Eligibility to participate in a company-sponsored 401(k)
• Pension
• Vacation benefits
• Eligibility for medical, dental, vision and prescription drug benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Certain time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world.

How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.

We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!

#WeAreLilly