Associate Director - Medical Content Capabilities

BioSpace; Indianapolis (IN); Hybrid; USD 132,000 - 194,000; Full time

Job summary

Lilly is seeking an Associate Director, Content Ecosystems - Medical Content Capabilities, to own global medical content platforms and enable technologies. You will drive end-to-end capability delivery, manage budgets, and partner with Global Medical Affairs, Tech@Lilly, operations, and compliance to align strategy with scalable solutions.

You will translate complex processes into technical requirements, guide agile delivery, and measure adoption and impact across geographies.

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of Global Medical Affairs or equivalent enterprise capability delivery experience.
• Authorized to work in the United States on a full-time basis.
• Experience translating business needs into technical requirements and user stories.
• Familiarity with regulated pharmaceutical/biotech environments.

Responsibilities

• Own end-to-end delivery of medical content capabilities and platforms.
• Lead program delivery across multiple projects and workstreams.
• Translate priorities into integrated capability roadmaps and delivery plans.
• Define success measures for end-to-end effectiveness and adoption.
• Collaborate with Tech@Lilly and compliance partners to ensure compliant solutions.
• Drive change enablement and continuous improvement across platforms.

Skills

Enterprise capability ownership

Agile delivery

Cross-functional collaboration

Stakeholder management

Change management

Excellent communication

Strategic thinking

Education

Bachelor's Degree

Tools

Veeva Vault MedComms

Adobe Workfront

Adobe Experience Manager (AEM)

Claude

Copilot

MCP servers

SAFe methodology

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work- but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Purpose

As part of Lilly's Accelerate Reach & Scale (ARS) strategy, Global Medical Affairs is evolving from platform-centric execution to end-to-end, capability-based delivery of medical content at enterprise scale. The Associate Director (AD), Content Ecosystems - Medical Content Capabilities, serves as the primary business and system owner for assigned global medical content platforms and enabling technologies, bringing an enterprise, end-to-end perspective across the medical content lifecycle and translating business strategy and process needs into scalable technical solutions.

• this position is located in Indianapolis, IN - hybrid

Strategic Capability Ownership & Program Delivery

Act as business capability owner and System Owner for assigned Medical Content Capabilities, maintaining an end-to-end view across planning, creation, review, approval, and distribution/fulfillment.

Serve as the strategic lead for program and project delivery, coordinating multiple projects and workstreams into cohesive, enterprise-ready capabilities.

Translate ARS and Global Medical Affairs priorities into integrated capability roadmaps and delivery plans.

Own program-level outcomes, including delivery performance, adoption, and business impact.

Make recommendations on future-state technologies that enable compliant creation, reuse, and management of medical content.

Manage operations budget as needed.

Enterprise Partnership & Business-to-Technology Translation

Act as the primary business-technology integrator, bridging Global Medical Affairs, Tech@Lilly, operations, and compliance partners.

Translate complex business workflows and future-state process needs into clear functional and technical requirements, user stories, and acceptance criteria in partnership with Tech@Lilly Product Owners.

Represent end-to-end business value, dependencies, and trade-offs in agile delivery and governance forums.

Influence prioritization, sequencing, and solution design to ensure delivery supports enterprise outcomes rather than localized optimization.

Serve as a subject matter expert on system and capability issues for local, regional, and global staff.

Delivery, Adoption & Change Enablement

Lead delivery through launch and drive sustained adoption, ensuring capabilities are embedded into day-to-day operations.

Define and execute change management approaches that align process, technology, training, and communications.

Establish success measures that assess end-to-end effectiveness (e.g., cycle time, reuse, adoption, quality).

Incorporate user feedback and performance data into continuous improvement cycles.

Platform Stability, Quality & Continuous Improvement

Partner with Tech@Lilly to ensure platforms supporting Medical Content Capabilities are stable, resilient, scalable, and compliant.

Ensure solutions support consistent global processes while allowing appropriate regional flexibility.

Identify opportunities to reduce fragmentation, eliminate manual handoffs, and improve interoperability across the content ecosystem.

Identify, pilot, and scale AI tools, automation solutions, and emerging digital capabilities to strengthen business operations, optimize content workflows, and enable more efficient, innovative, and scalable enterprise capability delivery.

Participate as appropriate in industry, academic, and professional forums, bringing learnings back to the organization.

Minimum Qualification Requirements

Bachelor's Degree required.

3 + years of Global Medical Affairs experience, or equivalent experience leading enterprise capabilities, business platforms, or cross-functional programs in a regulated environment, with demonstrated leadership in capability ownership, governance, and strategic delivery in the pharmaceutical or biotech industry

Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT,J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Other Information/Additional Preferences

Expertise in relevant IT systems used by GMAO functional staff, such as Veeva Vault MedComms, Adobe Workfront, Adobe Experience Manager (AEM), Claude, Copilot, and MCP servers and related AI integration infrastructure, and familiarity with the Scaled Agile Framework (SAFe) methodology.

Experience serving as the primary business subject matter expert for global platforms, including enablement of adoption, governance, and continuous improvement.

Organizational and project management skills, capable of managing multiple priorities and delivering results in a demanding, agile environment, recognizing and embracing the need to pivot.

Demonstrated success owning or leading delivery of enterprise capabilities with measurable business outcomes and adoption.

Proven ability to influence without authority and drive cross-functional alignment, prioritization, and trade‑off decisions across business, technical, quality, legal, and compliance stakeholders.

Experience translating business needs and end‑to‑end process requirements into technical requirements, user stories, and delivery plans in agile or iterative delivery environments.

Ability to serve as an enterprise subject matter expert on capability and platform issues, providing strategic guidance across teams and governance forums globally.

Passion for quality, compliance, and continuous improvement.

Excellent learning agility, strategic thinking, attention to detail, self‑management, and ability to prioritize enterprise work in line with business strategy, operating model evolution, and long‑term capability goals.

Strong compliance sense and diligent adherence to business integrity principles.

Demonstrated leadership skills and effective cross‑functional collaboration and teamwork.

Excellent written and verbal communication skills.

Success scaling global capabilities across geographies, including consistency of process and regional flexibility.

Ability to challenge appropriately and recognize and elevate risk as needed.

Embraces Team Lilly philosophies of inclusion and collaboration.

Passion for making a difference in patients' lives by managing efficient business operations and effective solutions.

Ability to travel internationally as needed.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$132,000 - $193,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well‑being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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