Content Quality Assurance Specialist

Apex Systems; Concord (CA); Hybrid; USD 80,000 - 84,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Everforth Apex is seeking a Content Quality Assurance Specialist in Concord, CA. This hybrid, 12-month contract role focuses on editing and QA of attendee-facing content across event registration sites, ensuring accuracy and consistency.

You will guide site builders, develop best practices, and perform corrections in Cvent while supporting the broader team priorities for high-quality delivery. Applicants need a Bachelor’s in English or Journalism and 4+ years in business execution or strategic

Qualifications

• Bachelor’s degree in English, Journalism, or related field required.
• 4+ years of business execution/strategic planning experience; 3+ years in copyediting/proofreading.
• Proficiency in Microsoft Word; strong written and verbal communication; strong grammar and business writing.

Responsibilities

• Serve as primary QC reviewer for registration sites pre-launch.
• Conduct final reviews of attendee content for accuracy and professionalism.
• Check grammar, punctuation, spelling, and content presentation.
• Assess usability, navigation, attendee experience, and content flow.
• Ensure branding, accessibility, privacy, and operational standards compliance.
• Identify quality issues and provide actionable corrections.
• Suggest process improvements and training opportunities.

Skills

Word proficiency

Grammar

Editing

Proofreading

Stakeholder management

Problem solving

Business writing

Education

Bachelor’s degree in English or Journalism

Tools

Cvent

RainFocus

Lanyon

Stova

Job description

Job#: 3056480

Job title: Content Quality Assurance Specialist

Location: Concord, CA (Hybrid)

Alternative locations: Charlotte, NC, New York, NY, Des Moines, IA, St. Louis, MO, San Francisco, CA, Chandler, AZ, Minneapolis, MN

Job Type: 12 Months Contract

Rate: $58/hr - $61/hr

Note: We are not able to consider C2C or third-party submissions

Role Overview

The Event Attendee Registration Copy Editor/QC Lead shall establish and maintain quality standards across all event registration sites. This professional serves as the primary quality assurance reviewer for attendee-facing content, site functionality, formatting consistency, accessibility requirements, and the overall registration experience. The chosen candidate will provide editorial guidance, coaching, and feedback to registration site builders and meeting planners, develop best practices, and identify opportunities for process improvement. The position requires performing corrections within the Cvent registration platform and supporting broader team priorities to ensure high-quality delivery.

Key Responsibilities

• Serve as the primary quality control reviewer for registration sites prior to launch.
• Conduct final reviews of attendee-facing content, ensuring accuracy, consistency, professionalism, and compliance with established standards.
• Validate grammar, spelling, punctuation, sentence structure, formatting, and content presentation.
• Review registration sites for usability, navigation, attendee experience, and content flow.
• Ensure adherence to branding, accessibility, privacy, and operational requirements.
• Identify quality issues and provide actionable recommendations for correction.
• Track recurring quality issues and recommend process improvements and training opportunities.
• Perform content updates, edits, and enhancements within Cvent registration sites.
• Support site testing, quality assurance, and launch readiness activities.
• Collaborate with planners, marketers, and business partners to ensure consistent and high-quality event invitation and registration content.
• Serve as the subject matter expert for registration content quality standards.

Required Qualifications

Education: Bachelor’s degree in English, Journalism, or a related field is required.

Experience: Applicants must possess 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education. Additionally, 3+ years of experience in copyediting and proofreading at an advertising agency or media outlet is required.

Technical Skills: Candidates must demonstrate proficiency in Microsoft Word, exceptional written and verbal communication skills, and advanced proficiency in English grammar, punctuation, spelling, and business writing. Experience performing quality assurance reviews of subscriber or customer-facing digital content is required, along with strong attention to detail, stakeholder management, and problem‑solving skills.

Preferred Qualifications

• Experience in reviewing customer-facing digital content.
• Experience utilizing event registration platforms, such as Cvent, RainFocus, Lanyon, or Stova.
• Experience developing editorial or content quality standards.
• Knowledge of digital accessibility requirements.

About the Company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Other insurance plans that offer an optional layer of financial protection
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Certification prep access
• Library of technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts to associations including CompTIA and IIBA
• Dedicated customer service team for consultants
• Certified Career Coach
• Full list of benefits, programs, support teams and resources within the ‘Welcome Packet’

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.