Content Production Manager (13027, Grade 28)

Maryland-National Capital Park and Planning Commission; Upper Marlboro (MD); Presencial; USD 85 000 - 120 000; Tempo integral

Resumo da oferta

Maryland-National Capital Park and Planning Commission’s Content/Editorial Unit Manager leads editorial operations under the strategic direction of PACE leadership. The role translates communications strategy into effective content while maintaining standards, workflows, and staff performance.

You will collaborate with cross‑functional teams to coordinate Department messaging across editorial, marketing, media relations, digital communications, and community engagement, ensuring high‑quality,

Qualificações

• Bachelor’s degree required and four years in journalism, marketing, or public affairs.

Responsabilidades

• Develop and manage editorial calendar and content priorities.
• Lead content development and review for publications and projects.
• Review and edit executive communications, flyers, marketing materials, and web content.
• Ensure content is accurate, engaging, accessible, and aligned with brand/editorial standards.
• Gather and develop content highlighting programs and community impact.
• Coordinate with divisions and subject-matter experts for integrated communications.
• Represent the Editorial Unit on committees and initiatives.
• Manage editorial workflows, assignments, deadlines, and quality-control processes.
• Supervise staff and provide coaching and professional development.
• Maintain editorial standards, templates, and processes for consistency across communications.

Conhecimentos

Team Leadership

Editorial & Content Management

Project & Workflow Management

Strategic Content Planning

Stakeholder Communication

Quality Assurance

Resource & Budget Management

Problem Solving

Tools & Technology

Documentation & Reporting

Cross-Functional Coordination

Continuous Improvement

Editing & Writing

Microsoft Office Suite

Project Management Software

Formação académica

Bachelor’s Degree in Communications, Journalism, Public Relations, English, Political Science, Marketing or any related field

Ferramentas

Microsoft Office Suite

Project Management Software

Descrição da oferta de emprego

Description

The Content/Editorial Unit Manager serves as the operational and editorial leader of the Content/Editorial Unit and works under the strategic direction of PACE leadership.

The Manager is responsible for translating established communications strategy into effective editorial execution while maintaining the systems, standards, staff performance, and workflows necessary to deliver high-quality Department communications.

The position collaborates closely with other PACE managers and communications professionals to ensure that Department messaging is coordinated across editorial, marketing, media relations, social media, digital communications, community engagement, and executive communications.

Job Functions

• Team Leadership & Supervision: Manage and supervise Content/Editorial Unit staff, assign projects, establish priorities and deadlines, monitor workloads, provide editorial guidance and feedback, and support staff development and performance.
• Editorial & Content Management: Lead the development, editing, review, and delivery of Department-wide content, ensuring communications are accurate, engaging, accessible, audience-focused, and aligned with Department messaging and brand standards.
• Project & Workflow Management: Oversee projects from intake through completion, including defining scope, establishing timelines, assigning resources, coordinating reviews and approvals, and ensuring projects are completed on time and within established PACE service standards.
• Strategic Content Planning: Work with PACE leadership and Department divisions to identify communications needs, establish editorial priorities, maintain content calendars, and proactively develop stories highlighting Department programs, services, accomplishments, and community impact.
• Stakeholder Communication: Maintain clear communication with PACE leadership, Department staff, subject‑matter experts, and other stakeholders to establish expectations, gather information, provide project updates, and resolve content or production issues.
• Quality Assurance & Brand Standards: Provide editorial oversight and quality control to ensure content meets professional writing, accessibility, plain‑language, accuracy, and Department brand standards.
• Resource & Budget Management: Manage staff capacity and project resources and, when applicable, support budgets, contracts, vendors, and expenditures associated with editorial and content‑production services.
• Problem Solving & Prioritization: Identify project risks, competing priorities, resource limitations, and production challenges; implement solutions and elevate issues to PACE leadership when necessary.
• Tools & Technology: Utilize project management, content management, collaboration, analytics, and emerging communications technologies to improve workflow, productivity, content development, and project tracking.
• Documentation & Reporting: Maintain accurate project records, schedules, production data, and performance metrics and provide regular reports to PACE leadership regarding workload, project status, accomplishments, challenges, and resource needs.
• Cross‑Functional Coordination: Collaborate with Marketing & Public Relations, Social Media, Media Relations, Creative/Design, Digital/Web, Outreach, executive leadership, and Department divisions to ensure coordinated and integrated communications.
• Continuous Improvement: Evaluate workflows, project performance, stakeholder feedback, and communications data to improve editorial processes, service delivery, staff efficiency, and the overall effectiveness of the Content/Editorial Unit.

Key Responsibilities

• Develop and manage the Department’s editorial calendar and content priorities.
• Lead content development and review for Your Guide, brochures, publications, program descriptions, and special projects.
• Review and edit executive communications, flyers, marketing materials, web content, and other Department communications.
• Ensure content is accurate, engaging, accessible, audience-focused, and aligned with Department brand and editorial standards.
• Gather and develop content highlighting Department programs, services, accomplishments, and community impact.
• Coordinate with divisions, subject‑matter experts, and PACE teams to support integrated communications.
• Represent the Content/Editorial Unit on Department committees, workgroups, and special initiatives.
• Manage editorial workflows, assignments, deadlines, and quality‑control processes.
• Supervise Content/Editorial staff and provide coaching, feedback, and professional development.
• Maintain editorial standards, templates, and processes that support consistent Department‑wide communications.

Required Skills

• Manage a high‑volume communications environment.
• Supervise Editorial Content Unit
• Manage competing deadlines and organizational priorities.
• Write and edit complex information for diverse audiences.
• Translate technical or programmatic information into understandable public‑facing content.
• Establish and enforce editorial standards while maintaining collaborative relationships.
• Provide constructive editorial feedback.
• Develop and improve operational workflows.
• Exercise sound judgment regarding sensitive or high‑profile communications.
• Work effectively with executives, managers, communications professionals, program staff, and subject‑matter experts.
• Use project management and digital collaboration tools to track assignments and deadlines.
• Analyze communications data and prepare performance reports.
• Must have strong writing, proofreading, and editing skills and experience.
• Proficiency in Microsoft Office Suite, project management software
• Strong skills in writing and proofreading.

Minimum Qualifications

• Bachelor’s Degree in Communications, Journalism, Public Relations, English, Political Science, Marketing or any related field.
• Four (4) years of experience in journalism, marketing, or public affairs.
• An equivalent combination of education and experience may be substituted, which together total eight (8) years.
• May require a valid driver’s license in accordance with both State and Commission rules and regulations. Driver’s license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee’s ability to drive Commission vehicles or perform driving duties required of their position.

Preferred Qualifications

• Bachelor’s Degree in Communications, Journalism, Public Relations, English, Political Science, Marketing or any related field.
• Four (4) years of experience in journalism, marketing, or public affairs.
• An equivalent combination of education and experience may be substituted, which together total eight (8) years.
• May require a valid driver’s license in accordance with both State and Commission rules and regulations. Driver’s license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee’s ability to drive Commission vehicles or perform driving duties required of their position.

Supplemental Information

Class/Specification: Public Affairs and Marketing Specialist III

May be subject to medical, drug and alcohol testing.

Equal Opportunity Statement

The Maryland‑National Capital Park and Planning Commission (M‑NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non‑merit factor.

Accommodation Statement

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301‑454‑1411 (Maryland Relay 7‑1‑1). M‑NCPPC will make all efforts to reasonably accommodate you.

2026 Benefit Summary For Merit System Employees

The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M‑NCPPC, implied or actual. It is not all‑inclusive and is subject to change. Benefits listed are extended to all Merit System employees of the Maryland‑National Capital Park and Planning Commission (M‑NCPPC). All plans are optional except the Defined Benefit and Long‑Term Disability plans.

Eligibility
you have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation.

Retirement Programs

• Defined Benefit Plan (Mandatory Participation) – Plan E excludes FOP members.

Plan Details

Plan Employee Contribution
Plan C9.5%* of base salary (FOP members only)
Plan E4% of base salary up to maximum Social Security Wage Base (SSWB) and 8% in excess of SSWB.

Plan Options

• 457 (b) Plan (Optional) [Pre‑tax and Roth]
• Traditional and Roth IRAs (Optional)
• Retiree Healthcare – Eligibility requires, at least 10 years of eligible service and continuous enrollment in M‑NCPPC plans (or proof of continuous enrollment in comparable plans) during the 36 months immediately preceding your retirement date. Premium cost share based on years of service

Health Insurance Plans (FOP Members Pay 23% for Medical, Prescription and Dental and same as all other employees for Vision.) All other employees pay percentage below.

• Medical
  • Kaiser Permanente Health Maintenance Organization (HMO) – (15%)
  • UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) – (20%)
  • UnitedHealthcare Choice Plus Point of Service (POS) – (20%)
• Prescription – CVS Caremark – (15%)
• Dental – Delta Dental PPO and DeltaCare USA HMO – (20%)
• Vision – EyeMed – (80% of Low Option plan paid by Commission. Any balance paid by employee.)
• Low, moderate, and high options are available. Frequency of covered services differs.

Flexible Spending Accounts (Employee Pays 100%)

• Medical Account – Maximum annual contribution: $3,300
• Dependent Care Account – Maximum annual contribution: $7,500

Long‑Term Disability Insurance (Mandatory Participation)

• Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
• Benefits paid at 66 2/3% of base salary, maximum of $6,000/month

Supplemental Long‑Term Disability Insurance (Employee Pays 100%)

• Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000

Basic Life and AD&D Insurance (Employee Pays 20%: Commission Pays 80%)

• Two (2) times base salary; maximum benefit is $200,000 for each
• Automatic coverage with opt‑out provision

Supplemental and Spouse/Dependent Life Insurance (Employee Pays 100%)

• Supplemental – 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
• Spouse/Dependent Combination - $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000

Sick Leave Bank (Contribution and Benefit hours prorated for part‑time employees)

• Employees have 60 days from date of hire to enroll.
• Employee contributes 8 leave hours each year
• Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birth, adoption or foster care), and 80‑160 hours for serious medical condition of an immediate family member

Leave Programs

• Annual: 15 days per year
• Personal: 3 days per year (12‑month waiting period)
• Sick: 15 days per year
• Holidays: 11 days per year

Other Benefits

• Credit Union
• Employee Assistance Plan
• Legal Services Plan
• Tuition Assistance Program
• Wellness Program
• Work‑Life Program

For a more detailed description of benefits, please contact the Commission’s Health and Benefits Office at [e-mail] or 301‑454‑1694.