Content Producer

Spoks; Austin (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

15 paid vacation days

Medical, dental and vision insurance

401(k) employer match up to 4%

Annual offsites

Equipment provided

Job summary

Spoks is seeking a content-focused video producer in Austin to design, shoot and edit product stories, tutorials and demos. You will work directly with the founder and Growth Marketing Lead, building our creator network and organizing a reusable content library.

You’ll combine hands-on production with AI-assisted workflows, delivering engaging content across web and social channels while maintaining a human storytelling touch.

Qualifications

• Experience in content production, design or agency work is useful.
• A strong portfolio demonstrating video and visual storytelling.

Responsibilities

• Apply and develop Spoks' visual style across launches and campaigns.
• Turn ideas into stories, scripts and briefs.
• Collaborate with Customer Support Specialist to convert Q&A into tutorials and stories.
• Design visuals and produce/edit video content, including product demos and stories.
• Build and maintain the content library and ad library with variations.
• Help build creator network and coordinate partnerships with Growth.
• Organize shoots, deadlines, permissions and external costs; automate workflows.
• Analyze reach and iterate with Growth on future content.

Skills

Content production

Video editing

Design

Ecommerce marketing

Adobe Creative Suite

Education

Portfolio evidence of relevant work

Tools

Adobe Creative Suite

AI tools (Claude & Codex)

Job description

You'll make the content that helps people discover Spoks, understand the product and hear from the merchants using it. Film a customer story, design a launch announcement or turn a useful product tip into a short video. Take ideas from the first sketch to something ready to publish.

You'll work directly with the founder and Growth Marketing Lead on priorities, then design, shoot and edit the work yourself. You'll also help build our creator network from the ground up, finding collaborators and making it easy for them to produce good work. Keep our shared content library organized and use AI to speed up production without losing the human stories.

Enjoy being on camera? We'd love you to bring your personality to product demos, social videos and interviews. It's a plus, not a requirement. You can also work behind the camera with our founder, merchants and other creators.

What you will do

• Apply and develop Spoks' visual style across product launches, our website, social content and campaigns, working with the founder and Growth Marketing Lead.
• Turn product ideas, merchant experiences and company milestones into clear stories, concepts, scripts and creative briefs.
• Work with our Customer Support Specialist on tutorials, webinars and merchant stories. They bring customer questions and product knowledge; you turn them into clear, engaging content.
• Design still images, carousels, launch graphics and product visuals. Produce and edit video, including walkthroughs, founder content, customer stories and short social formats.
• Build and maintain our content library, including an ad library with fresh concepts and variations in hooks, layouts, copy, edits and formats.
• Help build our creator network: find collaborators, write briefs, coordinate recordings and give useful feedback. Work with Growth on which partnerships to pursue, while keeping your own production moving.
• Organize shoots, deadlines, reviews, usage permissions and reusable assets. Coordinate external production costs with the founder and Growth Marketing Lead. Use automation to reduce repetitive coordination.
• Work with the Founding Growth Marketing Lead to understand which content reaches relevant merchants, helps them understand the product and contributes to customer growth. Use those findings to improve the next round of work.

Experience in content production, design, ecommerce or an agency is useful. A strong portfolio can come from paid work, freelance projects or your own channels. You don't need a large personal following. Show us your ideas, your craft and what you can produce yourself.

Building creative workflows with AI

Use AI tools to develop visual concepts, create variations and speed up editing. Use Claude Code, Codex or similar tools to turn campaign results into brief inputs, organize the content library, coordinate creator follow-ups and reduce repetitive production work. Bring an example and explain what you automated, where you kept human review and how you checked the output. You should be comfortable learning tools that help the program grow.

What to show us

Share three to five examples, including a design or still-image asset and a video you personally produced or edited. Explain your contribution and any results. If you have built an ad library, creator program or production automation, show us that too. If you enjoy presenting on camera, we'd love to see an example. It's completely optional.

Why Spoks

Help build the challenger.

Entrepreneurs need powerful marketing they can afford and use without becoming software specialists. We're taking on Klaviyo and Mailchimp with email and SMS built for Shopify, a mobile app and AI that helps merchants get the work done.

Hundreds of paying stores already use Spoks, and we're growing fast. Our goal is 100,000 customers with a lean team. You'll work directly with our founder in Austin, own a meaningful part of that growth and have experienced colleagues in Norway and Poland to draw on.

Working at Spoks

This is a full-time role. We work hybrid in Austin, with at least three days together in the office each week.

• 15 paid vacation days, 10 company holidays and 5 paid sick days each year.
• Medical, dental and vision insurance.
• A 401(k) employer match of up to 4% of eligible pay.
• Annual offsites with the whole team. Next up: Norway, with fjords, good food and time together. Sauna and a dip in the ice-cold sea are optional.
• Your work computer and the equipment needed for the role.

Your compensation

$70,000-$90,000 annual base salary. Your offer within the range reflects the experience and skills you bring to the work.

Annual company performance bonus tied to net subscription ARR growth.

Bonus targets are agreed before the performance period. Equity may also be discussed as part of your offer.

Getting to know each other