Content Policy Manager, Actor Behavioral Policy

Meta; Austin, Washington, New York (TX, District of Columbia, NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Meta is seeking a senior Content Policy Manager to shape policy for how accounts, pages, groups, and new products operate across our platforms.

You will lead a policy team while also contributing as a senior individual contributor, owning policy areas requiring strategic vision and hands-on judgment. The role covers governance for AI-driven content moderation, escalation coverage, and crisis response as needed.

Qualifications

• 8+ years of experience in content policy, trust and safety, platform integrity, or a related field.
• Experience mentoring individual contributors and leading cross-functional teams.
• Strong written and oral communication skills.
• Bachelor's degree in a relevant field (e.g., public policy, law, communications, political science, or related).
• Experience partnering with Product and Engineering to define policy requirements for launches.
• Demonstrated ongoing AI skill development and familiarity with emerging AI technologies.
• Experience in platform governance or content moderation at a large-scale technology platform.
• Experience supporting elections integrity or crisis response operations.
• Ability to integrate AI tools to optimize workflows and drive measurable impact.
• Translate policy tradeoffs into clear, actionable recommendations.

Responsibilities

• Shape policies, frameworks, and guardrails that govern accounts, pages, groups, and new products.
• Lead a policy team while contributing as a senior individual contributor.
• Counsel on product launches and integrity safeguards.
• Develop governance frameworks for AI-driven content moderation.
• Drive clear, well-structured decision-making across leadership and cross-functional partners.
• Support escalation coverage, election readiness, and crisis response when needed.

Skills

Content policy

Trust and safety

Platform integrity

Leadership

Cross-functional collaboration

Decision making under pressure

Written communication

Policy writing

AI skills development

Policy governance

Elections integrity readiness

Crisis response planning

Ethical AI practices

AI-driven frameworks

Education

Bachelor's degree in a relevant field

Job description

Meta is seeking a senior Content Policy Manager to shape how we think about actor behavior and platform integrity — defining the policies, frameworks, and guardrails that govern how accounts, pages, groups, and new products operate across our platforms.

You will lead a team of policy professionals while also contributing as a senior individual contributor, owning policy areas that require both strategic vision and hands‑on judgment. The work spans policy counseling for new product launches, counseling on appropriate integrity safeguards, shaping governance frameworks for AI‑driven content moderation, and driving clear, well‑structured decision‑making across leadership and cross‑functional partners. You will also support escalation coverage, election readiness, and crisis response when needed.

The ideal candidate writes with precision and clarity, distills complex tradeoffs into actionable recommendations, and brings experience building durable frameworks that remain consistent and defensible as policies scale. You should be comfortable naming risks explicitly, assessing impacts on free expression and safety, and driving alignment across teams with competing priorities.

• 8+ years of experience in content policy, trust and safety, platform integrity, or a related field
• Experience managing or mentoring individual contributors
• Experience working on cross‑functional teams to deliver impact without direct authority
• Track record of making high‑judgment decisions under time pressure, with the judgment to know when to escale
• Strong oral and written communication skills
• Ability to work with potentially sensitive or objectionable topics
• Bachelor's degree in a relevant field (e.g., public policy, law, communications, political science, or related field)
• Experience partnering with Product and Engineering teams to define policy requirements for new product launches or feature tests
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience in platform governance or content moderation at a large‑scale technology platform
• Experience supporting elections integrity or crisis response operations at a technology platform
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience assessing policy tradeoffs across free expression, safety, and product goals — and translating those assessments into clear recommendations
• Experience communicating complex policy positions clearly and succinctly in writing to technical, operational, and executive audiences
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience developing frameworks for AI‑driven or automated decision‑making systems