Content Policy Manager, Actor and Behavioral Policy

Meta; Austin (TX); Presencial; USD 122 000 - 180 000; Tempo integral

Resumo da oferta

Meta seeks a Content Policy Manager to shape policies and guardrails across platforms, collaborating with Product, Legal, and Public Policy teams. You will oversee policy counseling, governance frameworks for AI moderation, and rapid decision-making under tight timelines.

The role involves supporting escalation coverage, election readiness, and crisis response while balancing free expression and safety considerations across high-stakes initiatives.

Qualificações

• Bachelor's degree in a relevant field.
• 8+ years of experience in content policy, trust and safety, or related field.
• Experience working on cross-functional teams without direct authority.
• Strong judgment and written and verbal communication skills.
• Experience with policy governance or AI-driven content moderation preferred.

Responsabilidades

• Partner with Product and Engineering teams to assess policy risks in new launches and define safeguards.
• Own policy counseling for actor-level enforcement and surface risks with clear guidance.
• Shape governance frameworks for AI-driven content moderation at scale.
• Establish cross-functional approvals and leadership review with clear recommendations.
• Support escalation coverage and on-call rotation for rapid policy decisions.
• Coordinate election readiness and crisis response with integrity and legal teams.

Conhecimentos

Content policy

Cross-functional collaboration

Policy counseling

Strategic decision making

AI governance

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Meta is seeking a Content Policy Manager to shape how we think about actor, behavior and platform integrity - defining the policies, frameworks, and guardrails that govern how accounts, pages, groups, and new products operate across our platforms.As a Policy Manager, you will work closely with a number of other teams across Meta, including Product, Global Operations, Legal, Communications, and Public Policy teams. The work spans policy counseling for new product launches, counseling on appropriate integrity safeguards, shaping governance frameworks for AI-driven content moderation, and driving clear, well-structured decision-making across leadership and cross-functional partners. You will also support escalation coverage, election readiness, and crisis response when needed. At times, you will be expected to make difficult decisions, within tight timelines and competing priorities.A successful candidate writes with precision and clarity, distills complex trade-offs into actionable recommendations, and brings experience in building durable frameworks that hold up within tight timelines. You should be comfortable naming risks explicitly, assessing impacts on free expression and safety, and driving alignment across teams with competing priorities.Given the demands of policy escalations, the candidate will sometimes be expected to work irregular hours, including early mornings, late nights, or weekends.

Content Policy Manager, Actor and Behavioral Policy Responsibilities:

• Partner with Product and Engineering teams to assess policy risks in new launches, tests, and product changes — defining safeguards, flagging tradeoffs, and clarifying escalation paths before features reach users
• Own policy counseling for actor-level enforcement, assessing proposals for impacts on free expression, safety, and enforcement precision — ensuring risks are surfaced early with clear guidance for operations and integrity teams
• Shape governance and policy frameworks for AI-driven content moderation to ensure defensibility and accuracy at scale
• Establish and refine processes for cross-functional approvals and leadership review — preparing clear recommendations, quantifying impact, and accelerating alignment on high-stakes decisions
• Support escalation coverage and on-call rotation, making rapid, defensible policy decisions under time pressure
• Contribute to election readiness and crisis response efforts, coordinating with integrity and legal teams as needed

Minimum Qualifications:

• Bachelor's degree in a relevant field (e.g., public policy, law, political science, communications, or a related discipline)
• 8+ years of experience in content policy, trust and safety, platform integrity, or a related field
• Experience working on cross-functional teams to deliver impact without direct authority
• Track record of making high-judgment decisions, with the judgment to know when to elevate
• Strong verbal and written communication skills
• Ability to work with potentially sensitive or objectionable topics

Preferred Qualifications:

• Experience supporting election integrity or crisis response operations at a technology platform
• Experience in platform governance or content moderation at a large-scale technology platform
• Experience communicating complex policy positions clearly and succinctly in writing to technical, operational, and executive audiences
• Experience assessing policy tradeoffs across free expression, safety, and product goals - and translating those assessments into clear recommendations
• Experience developing frameworks for AI-driven or automated decision-making systems
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience partnering with Product and Engineering teams to define policy requirements for new product launches or feature tests
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$122,000/year to $180,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.