Content Moderator (Fully Remote)

Pure; United States; Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Remote work from anywhere

Yearly performance bonus

Growth in multinational team

Job summary

Pure is seeking a proactive moderation and customer support specialist to help keep our dating platform safe and welcoming. You will review user profiles and content, handle support tickets, and investigate safety incidents in a remote, global team.

Ideal candidates have 1-2 years of moderation or support experience, fluency in English, and familiarity with ticketing systems and fraud-detection tools. This full-time, remote role offers growth opportunities and a competitive bonus.

Qualifications

• 1-2 years of moderation or customer support experience.
• Familiarity with ticketing systems and detection tools.
• Strong English (B2+) and intermediate Russian (B1+) preferred.

Responsibilities

• Review user profiles and content to ensure compliance with policies.
• Handle support tickets and investigate safety incidents.
• Use tools like reverse image search to identify fraud.

Skills

Moderation experience

Customer support

Ticketing systems

Fraud detection tools

English (B2+)

Russian (B1+)

Tools

Reverse image search

Fraud detection tools

Ticketing systems

Job description

• Review user profiles and content to ensure compliance with policies.
• Handle support tickets and investigate safety incidents.
• Use tools like reverse image search to identify fraud.

Requirements:

• 1-2 years of moderation or customer support experience.
• Familiarity with ticketing systems and detection tools.
• Strong English (B2+) and intermediate Russian (B1+) preferred.

Working Conditions:

• Full-time, 40 hours per week with rotating shifts (CET times).
• Two days off per week, either consecutive or split.

What We Offer:

• Remote work from anywhere.
• Competitive salary and yearly performance bonus.
• Opportunity to grow in a dynamic, multinational team.

Pure

Pure is a global dating app committed to bringing honesty and fun into the dating world. We are a multinational, diverse team working on a growth-stage product, and we value a dynamic, non-boring culture.