Content Management Coordinator

Scholastic; Norwalk (CT); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition-free programs

Parental leave

ESPP

Job summary

Scholastic is seeking a Content Management and Operations Co-ordinator to manage databases, content delivery to digital partners and onboarding for an in-house streaming platform. The role requires exceptional Excel skills and detail orientation in a cross-functional environment.

Responsibilities span content setup, metadata flow, vendor coordination, and reporting to Finance, with strong emphasis on customer service and interdepartmental collaboration.

Qualifications

• Entry level position.
• Candidate must have a High School diploma or equivalent.
• Must be proficient in Excel.
• Must be highly motivated and a self-starter, detail oriented and have the ability to multi task with excellent attention to detail. Strong verbal & written communication skills and the ability to set priorities and meet deadlines.
• Effective interdepartmental communication skills.
• Ability to work in a busy environment independently as well as a team. Needs to take initiative and be proactive.
• Must be able to provide a high level of support.

Responsibilities

• Independently manage databases for two business lines - supporting 10,000+ products
• Manage content delivery to digital partners
• Manage customer onboarding and content delivery for in-house streaming platform
• Oversee product set-up process and maintenance for new titles and coordinate with production to set up pre-publication costs
• Oversee flow of metadata and co-ordinate asset delivery new and existing accounts.
• Co-ordinate submission of content & materials to Reviewers, Awards Committees and Festivals
• Submit products for curriculum correlation and MARC records (library cataloguing); co-ordinate drop ship of products; create and maintain price lists as needed;
• Submit and maintain Bids & Quotes for Weston Woods sales to schools and school districts
• Monitor account reporting portals and provide statements to Finance group for sales and royalty reporting
• A/P upload and code invoices; vendor set up and follow up
• Ad Hoc Reporting and analysis
• Field incoming requests, priotize and direct as necessary.
• lnitiate adjustments with warehouse for fulfillment issues, including shipping errors and/or damaged products
• Provide support for Sales teams: co-ordinate distribution of sell sheets, order forms, answer product questions, assist in placing orders and customer follow up
• Ad Hoc Reporting and analysis

Skills

Attention to detail

Strong verbal & written communication

Self-starter

Multi-tasking

Interdepartmental communication

Team collaboration

Motivation

Customer service mindset

Education

High School Diploma

Tools

Excel

Job description

Job Description:

THE OPPORTUNITY

Weston Woods Studios and Scholastic Audio is currently looking for a Content Management and Operations Co-orindator.

A successful candidate is someone who thrives in a small, cross-functional and colloborative environment, is attentive to details, highly proficient in Excel, and customer service-oriented.

RESPONSIBILITIES

CONTENT MANAGEMENT

• Independently manage databases for two business lines - supporting 10,000+ products
• Manage content delivery to digital partners
• Manage customer onboarding and content delivery for in-house streaming platform

OPERATIONS/ADMINISTRATION

• Oversee product set-up process and maintenance for new titles and coordinate with production to set up pre-publication costs
• Oversee flow of metadata and co-ordinate asset delivery new and existing accounts.
• Co-ordinate submission of content & materials to Reviewers, Awards Committees and Festivals
• Submit products for curriculum correlation and MARC records (library cataloguing); co-ordinate drop ship of products; create and maintain price lists as needed;
• Submit and maintain Bids & Quotes for Weston Woods sales to schools and school districts
• Monitor account reporting portals and provide statements to Finance group for sales and royalty reporting
• A/P upload and code invoices; vendor set up and follow up
• Ad Hoc Reporting and analysis

CUSTOMER SERVICE SUPPORT

• Answer incoming calls and monitor general mailboxes
• Field incoming requests, priotize and direct as necessary.
• lnitiate adjustments with warehouse for fulfillment issues, including shipping errors and/or damaged products
• Provide support for Sales teams: co-ordinate distribution of sell sheets, order forms, answer product questions, assist in placing orders and customer follow up
• Ad Hoc Reporting and analysis

About Scholastic

For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are – at school, at home and in their communities – by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children’s books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children’s media. As the world’s largest publisher and distributor of children’s books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at www.scholastic.com.

Some benefits that we offer:

• Full suite of health and wellness benefits (including a $0 deductible Medical Plan)
• Retirement Savings Plan 401(k) with options for both Roth and Traditional Contributions
• Tuition-Free programs for undergraduate and graduate degrees
• Generous Parental Leave Program
• Employee Stock Purchase Plan (ESPP) with opportunity for discounted stock at a 15% discount

Thank you for your consideration in choosing Scholastic.

#LI-AR1

Qualifications

HOW YOU CAN FIT (Qualifications)

• Entry level position
• Candidate must have a H.S. diploma or equivalent
• Must be proficient in excel
• Must be highly motivated and a self-starter, detail oriented and have the ability to multi task with excellent attention to detail. Strong verbal & written communication skills and the ability to set priorities and meet deadlines.
• Effective interdepartmental communication skills.
• Ability to work in a busy environment independently as well as a team. Needs to take initiative and be proactive.
• Must be able to provide a high level of support.

Time Type:

Full time

Job Type:

Regular

Job Family Group:

Marketing

Location Region/State:

Connecticut

Compensation Range:

Annual Salary: 54,500.00

EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision