Content Lead

Nashville Public Radio; Indianapolis (IN); On-site; USD 85,000 - 115,000; Full time

Job summary

New Era Technology is seeking a Content Lead for Pharma Content Operations & MLR to oversee the adaptation, submission, tracking, and governance of digital content for direct-to-consumer healthcare properties.

You will bridge DTC content strategy with consumer-focused copyediting and regulatory operations, ensuring seamless routing of assets through Medical, Legal, and Regulatory review platforms (such as Veeva Vault) and collaborating with cross-functional teams.

Qualifications

• Deep expertise in structuring web copy for direct-to-consumer audiences.
• Translate complex clinical/medical jargon into accessible, engaging health content.
• Experience with regulatory review workflows (MLR) for pharma content.

Responsibilities

• Oversee adaptation, submission, tracking, and governance of digital content for direct-to-consumer healthcare web properties.
• Coordinate routing of assets through Medical, Legal, and Regulatory review platforms (e.g., Veeva Vault).

Skills

DTC content strategy

Editorial & grammar

Veeva Vault

Tools

Veeva Vault

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

SUMMARY

The Content Lead – Pharma Content Operations & MLR oversees the adaptation, submission, tracking, and governance of digital content specifically for direct-to-consumer (DTC) healthcare and pharmaceutical web properties.

Bridging DTC content strategy, consumer-focused copyediting, and regulatory operations, this role ensures seamless routing of digital assets through Medical, Legal, and Regulatory (MLR) review platforms (such as Veeva Vault).

COMPETENCIES & CORE BEHAVIORS

• DTC Content Strategy & Consumer Focus: Deep expertise in structuring web copy for direct-to-consumer audiences, translating complex clinical/medical jargon into accessible, engaging, and empathetic health content.
• Editorial & Grammatical