Content Associate (Oncology)

WebMD; City of Niagara Falls (NY); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Retirement Plan

Life and Disability Insurance

Employee Assistance Program

Commuter and/or Transit Benefits

Job summary

WebMD is seeking a Content Associate to join the Medical Affairs Scientific Services team. You will support MLR submissions, faculty coordination, and asset management to ensure submission-ready materials and efficient project execution.

This entry-level role emphasizes accuracy, speed, and quality, with responsibilities spanning MLR management, faculty logistics, permissions costing, and robust document control across systems.

Qualifications

• Bachelor's degree in life sciences, pharmacy, biotechnology, or related field preferred.
• Experience in medical communications preferred.
• Familiarity with MLR/MLRC processes and compliance-driven workflows.
• Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.
• Strong organizational and file management skills.
• Comfortable working with digital systems (e.g., Veeva, project management platforms, shared drives, etc.).
• High sense of accountability, professionalism, and team collaboration.
• Excellent written English and verbal communication skills.

Responsibilities

• MLR Management & Submissions Support: Prepare, QC, and ensure completeness of materials for MLR submission; Manage Veeva submissions, tagging, linking, versioning, routing; Monitor Veeva for reviewer comments, track status, coordinate updates.
• Faculty Communications & Logistics: Serve as primary coordinator for faculty communications; Facilitate scheduling, logistics, and document transfers; Support collection of project-related assets.
• Permissions & Costing: Support permissions management, including rights requests, tracking responses, and maintaining documentation; Assist with estimating permissions-related costs.
• Operational & Administrative Support: Track, organize, and manage project files, faculty materials, and client-provided assets; Maintain accurate documentation across systems.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Team collaboration

Education

Bachelor's degree in life sciences, pharmacy, biotechnology, or related field

Tools

Veeva

Project management platforms

Job description

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Role Overview

The Content Associate is an integral entry-level member of the Medical Affairs Scientific Services team. This role provides critical process leverage for Medical Science Directors (MSDs) and facilitates operational excellence across the entire project team through support of MLR (Medical, Legal, Regulatory) submissions, faculty coordination, and content asset management. The Content Associate will focus on accuracy, speed, and quality in preparing submission-ready materials, helping enhance efficiency for projects and scale the Medical Affairs business overall.

Key Responsibilities

• MLR Management & Submissions Support
  • Prepare, QC, and ensure completeness of materials for MLR (Medical, Legal, Regulatory) submission.
  • Manage Veeva submissions, including proper tagging, linking, versioning, and routing.
  • Monitor Veeva for reviewer comments, track status, and coordinate timely updates.
• Faculty Communications & Logistics
  • Serve as a primary coordinator for faculty-related communications, ensuring clarity, professionalism, and timely responses.
  • Facilitate scheduling, logistics, and document transfers among faculty, clients, and internal teams.
  • Support collection of all project-related assets (e.g., slides, CVs, disclosures) in accordance with project timelines.
• Permissions & Costing
  • Support permissions management, including rights requests, tracking responses, and maintaining documentation.
  • Assist with estimating permissions-related costs and communicating requirements to internal teams.
• Operational & Administrative Support
  • Track, organize, and manage project files, faculty materials, and client-provided assets.
  • Maintain accurate documentation across systems and shared drives to ensure seamless project execution.

Qualifications and Essential Skills

• Bachelor's degree in life sciences, pharmacy, biotechnology, or related field preferred.
• Experience in medical communications preferred.
• Familiarity with MLR/MLRC processes and compliance-driven workflows.
• Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.
• Strong organizational and file management skills.
• Comfortable working with digital systems (e.g., Veeva, project management platforms, shared drives, etc.).
• High sense of accountability, professionalism, and team collaboration.
• Excellent written English and verbal communication skills.

Compensation

Hourly $35,000–$40,000 annually depending on experience.

Benefits

• Health Insurance (medical, dental, and vision coverage)
• Paid Time Off (including vacation, sick leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Commuter and/or Transit Benefits (if applicable)

Why Join Us?

This role offers the opportunity to develop meaningful medical education; and advance your career in a stimulating environment within a business that is at the forefront of driving better outcomes for patients. If you're ready to make an impact on patient care, we want to hear from you.