Content Experience Product Manager

Disney Cruise Line - The Walt Disney Company; Celebration (FL); On-site; Confidential; Full time

Job summary

The Walt Disney Company’s Disney Experiences Technology team seeks a Product Manager to shape how Disney Cruise Line creates, manages, and delivers content across its digital and Guest experiences.

You will work at the intersection of content, technology, data, and product management, partnering with authors, designers, analysts, and leaders to solve problems and improve experiences for Guests and Cast Members.

Qualifications

• 3+ years in product management or related digital roles.
• Translate business and user needs into clear requirements and user stories.
• Comfort with content analytics and dashboards.
• Familiarity with CMS platforms and publishing workflows.
• Strong written communication for technical and non-technical audiences.
• Organized, detail-oriented, able to manage multiple streams.

Responsibilities

• Support discovery and requirements for content features across web, mobile, onboard, and guest communications.
• Maintain content inventories, data dictionaries, user stories, acceptance criteria, and workflows.
• Collaborate with content authors to gather requirements and improve authoring quality.
• Contribute to content governance, taxonomy, metadata, and reuse guidelines.
• Analyze content performance and guest feedback to inform priorities.
• Coordinate localization workflows and track readiness across languages.
• Define and track content KPIs including publishing efficiency and quality.
• Contribute to roadmap planning with research and stakeholder input.
• Participate in cross-functional product reviews and stakeholder communications.

Skills

Product management

Content management

Business analysis

Technical writing

Data analysis

CMS familiarity

Cross-functional collaboration

Written communication

Education

Bachelor's degree

Tools

RWS Tridion

Adobe Experience Manager

Sitecore

Contentful

Job description

The Walt Disney Company’s Disney Experiences Technology team seeks a Product Manager to shape how Disney Cruise Line creates, manages, and delivers content across its digital and Guest experiences.

You will work at the intersection of content, technology, data, and product management, partnering with authors, designers, analysts, and leaders to solve problems and improve experiences for Guests and Cast Members.