Content Experience Lead

CAVA; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Early Wage Access

Unlimited PTO

Health benefits

401k with company match

Life and disability insurance

Free CAVA food

Casual work environment

Growth opportunity

Job summary

CAVA in Washington, DC seeks a Digital Content Coordinator to bring digital experiences to life across our web and app ecosystems. You’ll bridge UX, Product, Marketing, SEO, and Engineering to turn strategy into polished, guest-centered content.

The ideal candidate is highly organized, with CMS (Contentful) experience, strong writing skills, and a knack for improving workflows and content operations. This is a high-impact role shaping how CAVA shows up digitally.

Qualifications

• 2–3 years of experience managing, authoring, and publishing digital content using CMS tools; Contentful experience strongly preferred.
• Strong project management and organizational skills, with the ability to manage multiple priorities, deadlines, and stakeholders at once.
• Experience working cross-functionally with teams such as UX, Product, Engineering, Brand, Copy, SEO, Marketing, and/or Communications.
• Working knowledge of SEO best practices, including metadata, headings, internal linking, image optimization, and content structure.
• Working knowledge of digital accessibility best practices, including WCAG-informed content standards such as alt text, semantic structure, readability, and clear labeling.

Responsibilities

• Support and operationalize cross-channel digital content initiatives in collaboration with UX, Brand Marketing, Loyalty, Communications, Product, SEO, Copy, and Engineering.
• Manage day-to-day digital content workflows, including intake, prioritization, timelines, stakeholder coordination, publishing readiness, and post-launch follow-up.
• Author, update, QA, and publish content in our CMS, Contentful, ensuring content is accurate, well-structured, on-brand, accessible, and aligned to SEO best practices.
• Partner with UX/UI designers and Engineering to bring digital experiences to life, using tools like Figma, Contentful, Asana, and/or Trello.
• Coordinate content updates across key digital surfaces, helping ensure consistency across campaigns, product experiences, landing pages, and evergreen content.
• Support A/B testing and optimization efforts by helping manage content variants and learnings in partnership with Product and Analytics.
• Maintain strong CMS and asset-management hygiene, including naming conventions, metadata, image usage, documentation, content organization, and publishing processes.
• Help identify opportunities to improve content operations, CMS workflows, governance, and cross-functional ways of working.

Skills

Content management

Cross-functional collaboration

SEO basics

Accessibility

Communication

Project management

Education

Bachelor’s degree in marketing, communications, design, HCI, digital media, or related field

Tools

Contentful

Figma

Asana

Trello

Jira

Job description

CAVA in Washington, DC seeks a Digital Content Coordinator to bring digital experiences to life across our web and app ecosystems. You’ll bridge UX, Product, Marketing, SEO, and Engineering to turn strategy into polished, guest-centered content.

The ideal candidate is highly organized, with CMS (Contentful) experience, strong writing skills, and a knack for improving workflows and content operations. This is a high-impact role shaping how CAVA shows up digitally.