Content Coordinator

Harri; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligibility

Unlimited PTO

Health, dental, vision

401k with company match

Job summary

CAVA is seeking a Digital Content Coordinator to drive digital experiences across web and app ecosystems. You’ll bridge UX, Product, Marketing, SEO, and Engineering to turn strategy into clear, guest-centered content while ensuring accessibility and SEO readiness.

The role focuses on organizing content workflows, publishing in Contentful, and coordinating with design and engineering teams to deliver polished digital experiences. A collaborative, detail-oriented operator thrives here.

Qualifications

• 2–3 years of experience managing, authoring, and publishing digital content using CMS tools; Contentful experience strongly preferred.
• Strong project management and organizational skills with ability to manage multiple priorities, deadlines and stakeholders.
• Experience working cross-functionally with teams such as UX, Product, Engineering, Brand, Copy, SEO, Marketing, and/or Communications.
• Working knowledge of SEO best practices, including metadata, headings, internal linking, image optimization, and content structure.
• Working knowledge of digital accessibility best practices (WCAG-informed).
• Comfort with Figma or willingness to learn design file navigation, asset export, and commenting.
• Familiarity with project management tools like Asana, Trello, Jira, or similar.
• Strong written and verbal communication, ability to clarify requirements and document decisions.

Responsibilities

• Support and operationalize cross-channel digital content initiatives with UX, Brand Marketing, Loyalty, Communications, Product, SEO, Copy, and Engineering.
• Manage day-to-day digital content workflows: intake, prioritization, timelines, stakeholder coordination, publishing readiness, and post-launch follow-up.
• Author, update, QA, and publish content in Contentful CMS, ensuring accuracy, on-brand, accessible, and SEO-aligned.
• Collaborate with UX/UI designers and Engineering to bring digital experiences to life using Figma, Contentful, Asana, and Trello.
• Coordinate content updates across digital surfaces for consistency across campaigns, product experiences, and evergreen content.
• Support A/B testing and optimization by managing content variants with Product and Analytics.
• Maintain CMS and asset-management hygiene: naming, metadata, image usage, documentation, publishing processes.
• Identify opportunities to improve content operations, CMS workflows, governance, and cross-functional collaboration.

Skills

CMS management

Contentful experience

Cross-functional collaboration

SEO knowledge

Project management

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Figma

Asana

Trello

Jira

Contentful

Job description

Company Profile:

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Digital Content Coordinator:

As our Digital Content Coordinator, you’ll play a critical role in bringing CAVA’s digital experiences to life across our web and app ecosystem. This role sits at the intersection of UX, Product, Marketing, SEO, and Engineering, helping turn strategy into polished, accurate, guest-centered content experiences. The ideal candidate is a highly organized digital operator who understands how content, systems, process, and user experience come together to make every launch better. If you’re energized by creating clarity, improving workflows, and making digital content work harder for both guests and the business, this is a high-impact opportunity to shape how CAVA shows up digitally.

What You’ll Do:

• Support and operationalize cross-channel digital content initiatives in collaboration with UX, Brand Marketing, Loyalty, Communications, Product, SEO, Copy, and Engineering.
• Manage day-to-day digital content workflows, including intake, prioritization, timelines, stakeholder coordination, publishing readiness, and post-launch follow-up.
• Author, update, QA, and publish content in our CMS, Contentful, ensuring content is accurate, well-structured, on-brand, accessible, and aligned to SEO best practices.
• Partner with UX/UI designers and Engineering to bring digital experiences to life, using tools like Figma, Contentful, Asana, and/or Trello.
• Coordinate content updates across key digital surfaces, helping ensure consistency across campaigns, product experiences, landing pages, and evergreen content.
• Support A/B testing and optimization efforts by helping manage content variants and learnings in partnership with Product and Analytics.
• Maintain strong CMS and asset-management hygiene, including naming conventions, metadata, image usage, documentation, content organization, and publishing processes.
• Help identify opportunities to improve content operations, CMS workflows, governance, and cross-functional ways of working.

The Qualifications:

• 2–3 years of experience managing, authoring, and publishing digital content using CMS tools; Contentful experience strongly preferred.
• Strong project management and organizational skills, with the ability to manage multiple priorities, deadlines, and stakeholders at once.
• Experience working cross-functionally with teams such as UX, Product, Engineering, Brand, Copy, SEO, Marketing, and/or Communications.
• Working knowledge of SEO best practices, including metadata, headings, internal linking, image optimization, and content structure.
• Working knowledge of digital accessibility best practices, including WCAG-informed content standards such as alt text, semantic structure, readability, and clear labeling.
• Comfort working in Figma or a willingness to learn how to navigate design files, export assets, leave comments, review content in context, and collaborate with designers.
• Familiarity with project management tools such as Asana, Trello, Jira, or similar platforms.
• Strong written and verbal communication skills, with the ability to clarify requirements, document decisions, and keep stakeholders aligned.
• High attention to detail and strong judgment around content quality, user experience, brand consistency, and publishing readiness.
• Bachelor’s degree in marketing, communications, design, HCI, digital media, or a related field — or equivalent practical experience.

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• Ability to communicate with others and exchange information accurately and effectively

What we offer:

• Competitive salary, plus bonus and long-term incentives*
• Early Wage Access! *
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand

*Indicates qualifying eligible positions only

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.

CAVA – Joining “A culture, not a concept”

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.